Patient Service Representative - Onsite Medicaid Eligibility
Company: Centauri Health Solutions, Inc.
Location: Kansas City
Posted on: May 28, 2023
|
|
Job Description:
**Patient Service Representative - Onsite Medicaid
Eligibility**Kansas City, MO, USA Req #222 Monday, April 19, 2021
Centauri Health Solutions provides services to payors and providers
in government sponsored healthcare programs, including Medicare
Advantage and Medicaid. In partnership with our clients, we improve
the lives and health outcomes of the members and patients we touch
through compassionate outreach, sophisticated analytics, and
data-driven solutions. Our services directly address complex
problems such as uncompensated care within health systems;
appropriate, risk-adjusted revenue for specialized sub-populations;
and quality of care measurement. Headquartered in Scottsdale,
Ariz., Centauri Health Solutions employs 1,500 dedicated associates
across the U.S. Centauri ranked No. 448 on Inc. Magazines 2020 Inc.
500 list of the fastest-growing private companies in the U.S. Role
Summary: Patient Service Representatives work onsite with our
hospital client staff, patients and other team members while
interviewing patients to determine program eligibility. Patient
Service Representatives conduct analysis of patients' potential
reimbursement and partner with patients to ensure complete
understanding of benefits application process. Patient Service
Representatives partner with team members and client to ensure that
patients' and clients needs are met. Role Responsibilities: * Meet
with under-insured or uninsured patients to explore & identify all
possible eligibility program solutions/options * Obtain and review
referrals daily to determine appropriateness for potential
interview and eligibility, begin application process when possible
* Interview patients; conduct analysis of potential reimbursement,
and determine eligibility * Introduce services, sets expectations
for process and communication to ensure patient understanding *
Partner with patients to ensure patient understanding of process
and assist with any questions during the application process *
Obtain and manage all needed forms from patients, and follow up
throughout process * Identify any additional patient needs and
direct them to appropriate agencies for assistance * Leverage
technology and account processing workflows; maintains data
integrity with accurate and concise documentation in systems *
Serve as intermediary for client, account reps and managers, while
i nteracting with team members and hospital staff in a productive,
cooperative manner * Provide strong client service and
collaboration with the team * Understand and agree to role-specific
information security access and responsibilities * Ensure safety
and confidentiality of data and systems by adhering to the
organizations information security policies * Read, understand and
agree to security policies and complete all annual security and
compliance training Role Requirements: * 2+ years customer service
experience * Outstanding communication skills and desire to provide
excellent customer service * A strong concept of patient advocacy
and the desire to help someone every day * A strong work ethic,
ability to work independently while making a difference * Strong
computer skills and the ability to multitask while working in a
fast-paced environment * A positive outlook and eagerness to learn
* Consistent punctuality and attendance * Healthcare experience,
patient contact experience a strong plus We believe strongly in
providing employees a rewarding work environment in which to grow,
excel and achieve personal as well as professional goals. We offer
our employees competitive compensation and a comprehensive benefits
package that includes generous paid time off, a matching 401(k)
program, tuition reimbursement, annual salary reviews, a
comprehensive health plan, the opportunity to participate in
volunteer activities on company time, and development
opportunities. **Other details*** Pay Type Hourly
Keywords: Centauri Health Solutions, Inc., Kansas City , Patient Service Representative - Onsite Medicaid Eligibility, Sales , Kansas City, Kansas
Click
here to apply!
|