Hotel Guest Services Agent (Front Desk)

Company: Courtyard Kansas City at Briarcliff
Location: Kansas City
Posted on: November 25, 2022

Job Description:

_Note: You are welcome to apply here on Indeed, however, please also apply via our company website at: https://recruiting.paylocity.com/recruiting/jobs/Apply/1382800/Capital-Management-Inc/Front-Desk-Attendant_

The Courtyard by Marriott at Briarcliff, Kansas City is accepting applications for a Front Desk Guest Services Agent! Come join our award winning team!

The Courtyard by Marriott Kansas City at Briarcliff features 123 guest rooms, a restaurant called The Bistro, 7,000 sq feet of event space called The View at Briarcliff, fitness center, salt water pool & hot tub, and many other amenities for guests to enjoy. The properties wide variety of amenities and guest services often lead to promotion from within the organization and Marriott.

*Shift Availability: 7:00 AM - 3:00 PM or 3:00 PM - 11:00 PM*

*Job Duties May Include: *

* Greeting & checking in guests
* Handling guest requests
* Answering internal/external calls
* Taking reservations over the phone
* Running shift reports & balancing cash drawers
* Properly executing daily closing reports
* Assisting other departments with guest needs including communicating issues to department

*Characteristics of a Strong Guest Service Representative Candidate: *

* Outgoing
* Ability to Multitask
* Patience
* Willingness to listen and respond to guest needs
* Attention to detail

*REQUIREMENTS: *

Liquor License - KCMO, or ability to obtain one within 30 days of hire.

\*\*If you have a license to drive a multi-passenger vehicle (In Missouri, a Class E License), we may have additional shifts available for you!

*The Courtyard By Marriott Kansas City at Briarcliff is an Equal Opportunity Employer.*

*To apply for this position, reply to this post or stop by our hotel and ask for the Front Desk Hiring Manager: *

Courtyard by Marriott Kansas City at Briarcliff

4000 N Mulberry Drive

Kansas City, MO 64116

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Weekend availability
Supplemental pay types:
* Bonus pay
* Signing bonus

Education:
* High school or equivalent (Preferred)

Work Location: One location%58047475%

Keywords: Courtyard Kansas City at Briarcliff, Kansas City , Hotel Guest Services Agent (Front Desk), Sales , Kansas City, Kansas