Direct Sales Representative, Residential
Company: Google Fiber
Location: Kansas City
Posted on: May 14, 2022
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Job Description:
Job description
"My internet is too fast!" ...said no one, ever. Google Fiber's
mission is to deliver abundant internet on networks that are always
fast and always open with products that are easy to understand and
clearly priced. We believe that customers deserve a better internet
experience and everything we do is focused on providing just that.
On our team, you'll work in a fast-paced environment that's
challenging the status quo in the Internet industry.
In this role, you will be responsible for growing Google Fiber
client residential subscriptions through door-to-door interactions.
You will report to the local Consumer Acquisitions Manager (CAM).
In this role, you'll:Demonstrate consistent, long-term success in
meeting/exceeding monthly growth goals, promoting Google Fiber's
internet, voice, and television services and growing the
residential customer base.
Update Customer Relationship Management (CRM) platforms with
relevant customer information, statuses, and notes. Build a
pipeline through ongoing door-to-door interactions and conducting
phone and/or email follow-up to facilitate agreements.
Partner and communicate with Google Fiber team members to ensure
seamless, customer experiences.
Showcase knowledge of Google Fiber's network and technical
deployment, communicating its value to customers.
Assist managers in mentoring and training team members, fostering
teamwork and community.
At a minimum we'd like you to have:High school diploma, G.E.D., or
equivalent practical experience
1 year of experience in sales, account management, or customer
service
Valid driver's license
It's preferred if you have:2 years of experience with sales,
strategic account management, or customer service
1 year of experience mentoring and training team members in a
leadership capacity
Experience in Salesforce or other industry lead management software
tools, managing long-term relationships, and meeting customer care
success metrics
Ability to navigate ambiguity and be dependable
Ability to speak and write in Spanish fluently
Excellent communication skills
Google Fiber is proud to be an equal opportunity workplace and is
an affirmative action employer. We are committed to equal
employment opportunity regardless of race, color, ancestry,
religion, sex, national origin, sexual orientation, age,
citizenship, marital status, disability, gender identity or Veteran
status. We also consider qualified applicants regardless of
criminal histories, consistent with legal requirements. See also
Google's EEO Policy and EEO is the Law. If you have a disability or
special need that requires accommodation, please let us know by
emailing fiber-accommodation-request@google.com.
Keywords: Google Fiber, Kansas City , Direct Sales Representative, Residential, Sales , Kansas City, Kansas
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