Direct Sales Representative, Residential

Company: Google Fiber
Location: Kansas City
Posted on: May 14, 2022

Job Description:

Job description
"My internet is too fast!" ...said no one, ever. Google Fiber's mission is to deliver abundant internet on networks that are always fast and always open with products that are easy to understand and clearly priced. We believe that customers deserve a better internet experience and everything we do is focused on providing just that. On our team, you'll work in a fast-paced environment that's challenging the status quo in the Internet industry.

In this role, you will be responsible for growing Google Fiber client residential subscriptions through door-to-door interactions. You will report to the local Consumer Acquisitions Manager (CAM). In this role, you'll:Demonstrate consistent, long-term success in meeting/exceeding monthly growth goals, promoting Google Fiber's internet, voice, and television services and growing the residential customer base.
Update Customer Relationship Management (CRM) platforms with relevant customer information, statuses, and notes. Build a pipeline through ongoing door-to-door interactions and conducting phone and/or email follow-up to facilitate agreements.
Partner and communicate with Google Fiber team members to ensure seamless, customer experiences.
Showcase knowledge of Google Fiber's network and technical deployment, communicating its value to customers.
Assist managers in mentoring and training team members, fostering teamwork and community.

At a minimum we'd like you to have:High school diploma, G.E.D., or equivalent practical experience
1 year of experience in sales, account management, or customer service
Valid driver's license

It's preferred if you have:2 years of experience with sales, strategic account management, or customer service
1 year of experience mentoring and training team members in a leadership capacity
Experience in Salesforce or other industry lead management software tools, managing long-term relationships, and meeting customer care success metrics
Ability to navigate ambiguity and be dependable
Ability to speak and write in Spanish fluently
Excellent communication skills

Google Fiber is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by emailing fiber-accommodation-request@google.com.

Keywords: Google Fiber, Kansas City , Direct Sales Representative, Residential, Sales , Kansas City, Kansas