Customer Service Representative
Company: Clopay Corporation
Location: Kansas City
Posted on: January 15, 2021
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Job Description:
Clopay Corporation is North America's largest garage door
manufacturer. We pride ourselves on delivering exceptional customer
service as well as unsurpassed quality and innovative products. Our
employees are the cornerstone of our success and we are looking for
dynamic individuals to join our team.We have an excellent
opportunity for a Customer Service Representative in our Riverside,
MO Distribution Center.In this position, the successful candidate
will perform the following job responsibilities:* Communicate with
customers in person at the Distribution Center and by telephone in
entering orders under automation system controls.* Assist in
pricing of quotes and orders under automation system controls.*
Balance daily invoice edit.* Audit open order reports weekly.*
Follow up on customers' claims for credit.* Manage all system
invoicing on COD and open-term accounts.* Manage bookkeeping
procedures required for setting up and maintaining current open
terms and C.O.D. accounts, including requisitions for new customer
codes.* Assist with furnish and install programs whenever
necessary, and process furnish and install invoicing and installer
payables.* Distribute all incoming and outgoing mail.* Handle all
incoming telephone calls: field telephone calls for product, as
well as calls concerning bookkeeping or accounting matters.*
Various administrative duties* A high school degree is required,
along with a minimum of 3-5 years of customer service experience,
preferably in a manufacturing environment.* Basic computer skills
are required with a familiarity of Microsoft Office Products.*
Previous clerical or office experience is beneficial.Our employees
are rewarded with competitive compensation, comprehensive benefits
including tuition reimbursement, paid holidays, sick and vacation
time as well as a matching 401(k) savings plan.Please visit our
website at www.clopaydoor.com to learn more about our company. An
Equal Opportunity Employer, providing a drug-free work
environment.EOE Male/Female/Disabled/Veteran - We welcome
applications from Veterans and the Disabled!SDL2017
Keywords: Clopay Corporation, Kansas City , Customer Service Representative, Sales , Kansas City, Kansas
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