Customer Service Representative - Insurance Agent Trainee
Company: TTEC
Location: Kansas City
Posted on: January 15, 2021
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Job Description:
Customer Service Representative - Insurance Agent TraineeWe're
hiring and are looking to connect with you to help us deliver
exceptional customer service experiences as a Customer Service
Representative - Insurance Agent Trainee with TTEC in Kansas City,
KS. This position requires that you live within 60 miles of Kansas
City, KS. Our recruitment, training and the position is 100%
virtual for the protection of you and our employees. Please connect
to this opportunity by applying online or via text 'TTEC' to 97211
(Standard Msg & data rates may apply) to connect with us. Upon
getting hired as a Property & Casualty Insurance Agent - Customer
Service, we will ask you to pick up your equipment from our office.
To be eligible for this role you MUST:--- Be able to come to TTEC's
office to pick up equipment--- Have > 15 mbps internet speed as
validated by FAST.com--- Ability to hardwire (ethernet) direct to
your home router during your at home employment--- Router must be
within close vicinity of your quiet, at home workspace Now, more
than ever, how we connect is everything. Our purpose is to deliver
humanity to business - and it's more relevant than ever before in
today's environment. We know we're stronger together, working
towards a purpose that matters. As TTEC team members we lift each
other up, deliver smiles, and support our communities. Join us in
our commitment to deliver amazing experiences. About TTECWe help
global brands provide a great experience to their customers, build
customer loyalty, and grow their business. We were founded on one
guiding principle: customer experiences that are simple, inspired,
and more human deliver lasting value for everyone. Your role brings
that principle to life. What You'll be DoingTake your customer
service skills to the next level. We support one of the nation's
most respected insurance providers whose mission is built to
support veterans and their families. If you have the desire and the
motivation, we'll train you to learn the insurance industry and
become a Licensed Insurance Agent for Personal Lines. You'll earn
as you learn with paid training, paid license fees and paid
continuing education. Once you become a licensed agent, you'll be
taking inbound calls and other member inquiries. As a TTEC Customer
Experience Champion, You'll Enjoy--- Competitive guaranteed hourly
wage--- Fun, talented and witty teammates--- Knowledgeable,
encouraging, and present leadership--- Family-friendly
environment--- Free-spirited, theme-based employee events---
Diverse and community-minded organization--- Career-growth and lots
of learning opportunities for aspiring minds--- And yes---all the
competitive pay and benefits you'd expect On a typical day,
you'll--- Take inbound calls to answer queries from customers--- No
cold calling--- Ability to understand the members' life events that
may offer sales cues for additional opportunities to meet the
member's needs and facility the member's financial security---
Deliver amazing customer experiences Why You? What You
BringConnections are everything here at TTEC. That means we connect
with our customers, our teammates and most importantly with you.
And the ability to connect yourself is what you bring to the
table--- along with the following:--- Desire to train and become an
active Personal Lines License Insurance Agent--- 6 months of
customer service experience--- Ability to work in a dynamic and
changing environment--- Ability to be empathetic, positive and
upbeat written and verbal communications--- 1-year experience
multitasking in a Windows operating system computer environment---
High school graduate or equivalent If you're a military veteran,
active duty guard or reserves, or a military spouseWe value your
experience and believe you're prepared and battlefield-ready in the
civilian world to take on TTEC's most innovative and challenging
projects. Your hands-on experience with globalization means you're
prepared to interact with our clients and employees around the
world. Overcoming adversity and adapting to change has prepared you
to execute in our dynamic environment. We are looking for team
members where leadership is baked in from Day One. Where innovation
and disruption are part of your DNA. We know that no job is as
important as serving one's country, but we hope you'll find
delivering amazing customer experiences to be another purpose worth
serving! TTEC is proud to be an equal opportunity employer. TTEC
embraces and is committed to building a diverse and inclusive
workforce that respects and empowers the cultures and perspectives
within our global teams. We strive to reflect the communities we
serve by not only delivering amazing service and technology, but
also humanity. We make it a point to make sure all our employees
feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength. It enables
us to view projects and ideas from different vantage points and
allows every individual to bring value to the table in their own
unique way. But don't take our word for it - check out some our
women in leadership and diversity awards on TTECjobs.com. For more
information about TTEC, visit ttecjobs.com or search
#ExperienceTTEC throughout social media to engage in the global
conversation. Primary Location : US-KS-Kansas CityJob : _Customer
Care Representative
Keywords: TTEC, Kansas City , Customer Service Representative - Insurance Agent Trainee, Sales , Kansas City, Kansas
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