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Inbound Sales Agent

Company: Full Potential Solutions
Location: Kansas City
Posted on: December 6, 2019

Job Description:

SunIRef:Sales:title Inbound Sales Agent Full Potential Solutions 49 reviews - Kansas City, MO $40,000 - $50,000 a year Full Potential Solutions 49 reviews Read what people are saying about working here. Overview Full Potential Solutions (FPS) is a new performance based outsourcing firm headquartered in Boston, MA with operations in Kansas City, MO; Metro Manila, Philippines and Chennai, India that puts culture and employees first. We employ the best people, processes and proprietary technology available to deliver multichannel solutions for our clients and fulfilling careers for our employees. We invest in our people and put culture first because we believe that happy, fulfilled teams achieve great things! FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program; medical, dental and vision benefits; and the opportunity for high potential career growth with a fast-growing company. We are committed to creating a culture where our people can succeed and reach their full potential, because we believe that if you put people first, you drive great results. Our mission is to create an environment where our people THRIVE! Our Core Values: Integrity - Do what's right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal Our Mission: To create conditions within which people can thrive! At FPS, we put our people first, because your success is our success. Our mission is simple: create a culture in which our employees thrive, because we believe that happy, motivated teams achieve groundbreaking results. Do you enjoy interacting with people? Are you a proven salesperson? Do you enjoy helping improve the quality of life in those that you engage with? If this is YOU, come be a part of our growing team! Full Potential Solutions is recruiting Inbound Sales Agents (ISA) for our upcoming training class. In addition to a dynamic team environment, you'll enjoy competitive benefits, generous incentives, and performance-based bonuses! This division will be receiving calls from customers inquiring about their most confidential protection, their identity. Our ISA team will ask discovery questions and solution sell the best package to meet the customer's needs. Earn $40,000 - $50,000 annually with our uncapped bonus potential. This will include a base pay + Bonus opportunity Responsibilities Receive inbound calls from perspective customers inquiring about their needs for identity protection. Present and sell products and services using a consultative approach to prospective customers. Perform cost-benefit and needs analysis for new and existing customers to meet their needs. Establish, develop and maintain positive business and customer relationships. Keep abreast of best practices and promotional trends to advise customers of changing needs. Capture customer details in a Customer Management System during and after all calls. Establish, develop and maintain positive customer relationships. Coordinate sales effort with team members and other departments. Keep abreast of best practices and promotional trends. Continuously improve through feedback. Proven experience as tele-sales representative or another sales role. Proven track record of successfully meeting sales quota preferably over the phone. Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems. Ability to learn about products and services and describe/explain them to prospects. Excellent communication and interpersonal skills. Qualifications General understanding and experience with call centers/customer service, or sales. Ability to use current computer equipment and programs being used. Ability to work independently and as a member of a team. Possess strong problem-solving skills with the ability to monitor work for accuracy and thoroughness. Outstanding communication and listening skills. Ability to deal with customers patiently, tactfully and efficiently by presenting services to the customer for save and sales opportunities, and completing save/service order activity in an accurate and timely manner. Support the mission, vision, and values of Full Potential Solutions. personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility. Possess strong decision-making skills while using good judgment. Multi-task and change from one task to another without loss of efficiency or composure. Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers, and management. Assertive and results-oriented with a NEED TO SUCCEED. Money motivated; aiming to maximize our UNLIMITED EARNING POTENTIAL. Comfortable interacting with a diverse customer base.. Ability to follow through on call flow. Personal Effectiveness/Credibility. Ability to type 30 wpm. High school diploma with college degree preferred. Three (3) to Five (5) years call center experience in a sales environment program. History of excellent work attendance required. Full Potential Solutions - Just posted report job - original job

Keywords: Full Potential Solutions, Kansas City , Inbound Sales Agent, Sales , Kansas City, Kansas

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