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Senior Cisco ICM Production Support Lead

Company: Resourcesys
Location: Kansas City
Posted on: August 17, 2019

Job Description:

Candidate can work either from Kansas City MO or West Virginia location - Please mention location when applying - thanks Senior Cisco ICM Production Support Lead A Senior Cisco ICM Lead proficient with supporting Cisco ICM core servers with no less than 15+ years experience in configuringimplementing Cisco ICM routersloggersHDS. Proficient with SQL and has the experience to navigate databases, write T-SQL statements using join criteria and write a stored procedure A senior Cisco ICM Lead with a minimum of 15 years of experience supporting large complex enterprise Cisco ICMUCCE solutions involving multiple vendors. Ability to pull logs and diagnose complex Cisco ICMCTICTIOS CVP issues at a Tier III level while under pressure with little or no support Proficient with ICM scripting Experience working with the Cisco TAC and guiding them towards bug identification and fixes Tech Lead for no less than 4 major ICM upgrades in a complex environment Cisco certified in the following CCNA Routing and Switching, CCNA Collaboration, CCNP Collaboration CCENT - Interworking Experience working with SIP messaging to help diagnose troubles Must be a self-starter and independent worker

Keywords: Resourcesys, Kansas City , Senior Cisco ICM Production Support Lead, Professions , Kansas City, Kansas

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