Regional Service Technician
Company: Bossanova Robotics
Location: Kansas City
Posted on: May 20, 2019
At Bossa Nova we create service robots for the global retail
industry. We've been hard at work to solve some of the biggest
challenges for the world's largest retailers. Our robots' mission
is to make large-scale stores run efficiently by automating the
collection and analysis of on-shelf inventory data. We collect
terabytes of data that retailers use to increase on-shelf
availability and improve the shopping experience. We drive
autonomously through aisles, navigating safely among customers and
store associates. If we were a self-driving car we'd be operating
at level 5 autonomy. Oh, we should add, it's real, happening today,
you can meet our robots in some of the world's biggest retailers.
Job Title: Regional Service Technician Location: Kansas City, MO
Job Description As a Regional Service Technician with Bossa Nova
you will be tasked with ensuring the availability of our store
robot's to conduct daily operations. You will ensure proper
operation and report on events in the store. You will also perform
demonstrations for leadership as necessary. Your responsibilities
will also include traveling to stores in your area to perform
scheduled maintenance, troubleshoot and repair robots. Logical
troubleshooting experience will be critical in this role. You will
need to have good people and analytical skills in order to quickly
communicate both issues and insights with the Fleet Operations
team. You must become familiar with the product, strategy, and
customer's business in order to communicate this effectively. Must
be willing to travel on a regular basis to observe and report back
to the team on robot activities and perform required maintenance
and repair tasks. Responsibilities
- Maintain best practices for data collection and analysis.
- Attention to detail while following process, procedures, and
- Perform scheduled maintenance on robots in your assigned area
in accordance with established processes and procedures.
- Troubleshoot and repair, robots in your assigned area in
accordance with established processes and procedures.
- Influence streamlined processes that provide accurate insights
into daily operations, robot performance, and reliability.
- Complete administrative tasks in a timely and accurate manner
in accordance with established policies, processes, and procedures.
Education and Experience:
- Associates Degree or equivalent
- 2+ years mechanical or electrical repair experience or
- Experience with G-Suite, Microsoft office, SalesForce, and
Linux command line
- The ability to lift 50 pounds up to 4 feet high
- The ability to work extended shifts as required while spending
60-75% of the workday walking, standing, bending, kneeling, and
using hand tools. We offer a comprehensive benefits package
including medical, dental, vision, PTO days, 10 company holidays, a
401(k) plan, and education assistance. Bossa Nova Robotics provides
equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
sex, national origin, age, disability or genetics. In addition to
federal law requirements, Bossa Nova abides by applicable state and
local laws governing nondiscrimination in employment in every
location in which the company has facilities. This policy applies
to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation and training.
Keywords: Bossanova Robotics, Kansas City , Regional Service Technician, Professions , Kansas City, Kansas
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