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Sr Tech Analyst MidAmerica Division

Company: HCA Healthcare
Location: Kansas City
Posted on: January 26, 2023

Job Description:

Description IntroductionDo you want to join an organization that invests in you as a Sr Tech Analyst for the MidAmerica Division? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsHCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

  • Fertility and family building benefits through Progyny

  • Free counseling services and resources for emotional, physical and financial wellbeing

  • Family support, including adoption assistance, child and elder care resources and consumer discounts

  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

  • Employee Stock Purchase Plan

  • Retirement readiness and rollover services and preferred banking partnerships

  • Education assistance (tuition, student loan, certification support, dependent scholarships)

  • Colleague recognition program

  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

    Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location.

    You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Sr Tech Analyst like you to be a part of our team.Job Summary and QualificationsThe Sr. Technical Analyst implements and supports a broad range of facility-based IT&S equipment. As the key technical service resource within the facility, the Sr. Technical Analyst is responsible for the set-up and repair of facility-based, end-user infrastructure and resolution of desktop incidents and requests reported by facility users to the service desk. Advanced hands-on technical support is provided across a broad range of technical areas. Problems beyond the scope of ability or responsibility are communicated in a timely manner to appropriate division-level support staff. The Sr. Technical Analyst participates in 24x7 on-call support with other members of the division staff. The Sr. Technical Analyst adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of facility-based IT equipment. The Sr. Technical Analyst assists with facility-based project planning, strategic planning, and supplements on-site support to technical resources, as needed.
    KNOWLEDGE, SKILLS & ABILITIESDemonstrates broad knowledge of technology and solutionsProactively manages resources and priorities workloadDemonstrated ability to multi-task; Possesses strong analytical skillsDemonstrated customer orientation; strength in analytical, math, and reasoning skillsEffectively communicates verbally and in writingDemonstrated proficiency in MS Office applicationsProvides onsite technology support on projectsMust be able to drive to assigned sites to complete workEDUCATIONBachelor's degree in information systems or healthcare-related field is preferredEXPERIENCETwo years of broad technical experience requiredCERTIFICATE/LICENSEBasic certification in Cisco equipment or Microsoft Products is highly desirableValid state drivers license and proof of auto insurance, if applicablePHYSICAL DEMANDS/WORKING CONDITIONSRequires prolonged sitting, some bending, stooping and stretching, eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 50 pounds occasionally. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations
    What additional qualifications you will need:
    Occasional/ Intermittent Travel RequiredThis role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved). transforms healthcare and gives
    people healthier tomorrows. We deliver information technology strategy, support,
    and solutions. ITG improve and enhance patient care and business operations. We deliver services at
    administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states
    and the United Kingdom. Our team works to move healthcare forward. We do this by
    seeking, embracing, developing, and delivering technology for patient care.
    HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the
    delivery of charitable care, uninsured discounts, and other uncompensated expenses."Good people beget good people."- Dr. Thomas Frist, Sr.

    HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Sr Tech Analyst MidAmerica Division opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: HCA Healthcare, Kansas City , Sr Tech Analyst MidAmerica Division, Professions , Kansas City, Kansas

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