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IT Security Support Analyst

Company: Velocity Staff
Location: Kansas City
Posted on: September 23, 2022

Job Description:

Are you passionate about IT, Information Security and love solving problems? -We have an excellent long term, contract based opportunity to work as a Systems Security Analyst with one of our locally headquartered, global clients to work as part of an innovated Security Engineering team. -The Information Systems Security Analyst is primarily responsible for ensuring the Security Engineering team can deliver high quality and timely resolution to requests for technical support. -The right candidate would collaborate with a talented team to provide the following: - - - -

Continuous management of the ServiceNow request queue by resolving issues, assigning issues to other appropriate members of the team, and providing follow up and communication with the individuals requesting support -Configuring and managing an array of security tools to secure, log, and monitor network traffic as well as access to systems and applications -Participate in projects by completing tasks of low to medium complexity assigned to them -Provide tier 1 security support for issues -Assist and support security team by completing tasks of low to medium complexity for projects of various size and scope as assigned by the Sr. Information Security Analyst and Security leadership -Create, revise, and maintain high quality written process documents, methods of procedure, knowledge base articles, flowcharts, etc -Identify new solutions to improve current state of security analytics through research and testing new security ideas in an isolated lab environment -Work on tickets that are assigned by Sr. Information Security Analyst and Security leadership -Monitor day to day security logs and traffic and analyze for any network attack or intrusion

The right candidate will have experience:1-2 years working as an IT Security Support AnalystProviding IT support services to prevent and resolve IT security issues that effect day to day business operiations -Experience working with security tools to secure, log and monitor network traffic and the ability to configure as neededAbility to work as part of a cohesive team to manage project tasks and effectively document, report and communicate status and results -Drive to learn new security techniques, test new security ideas and work with new security solutions in a testing lab environmentWork with incident management, working tickets as assigned through to resolution and documenting issues, resolution status and resolution methodsExperience with ServiceNow or similar management systemsStrong attention to detail with the ability to successfully monitor and anylze security logs and network traffic to look for vulnerabilities as well as any attacks or intrusions

Keywords: Velocity Staff, Kansas City , IT Security Support Analyst, Professions , Kansas City, Kansas

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