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Veterans Preferred - Desktop Support Technician

Company: Modis
Location: Kansas City
Posted on: May 4, 2021

Job Description:

Military Veterans are Encouraged to Apply. Modis is looking for a Desktop/Technical Support contractor for 12 months. This position is local to KC but will have to be okay traveling to sites over weekends or weekdays when needed. Travel expenses and rental cars will be expensed. This role is looking to pay around $19-$20/hr and only requires a couple years of technical support experience. This role is 50% travel. Responsibilities: Work with hardware and software vendors to resolve issues Perform troubleshooting, repairs, and deployment of deployed Windows products Work with internal customers to resolve break/fix issues and tickets Record all work, troubleshooting, and communications in incident tickets Receive and record stock; manage asset tagging and asset database Package, ship, and track equipment to and from the site integration locations Maintain project supply inventory Work with Deskside & Deployment team members to test, schedule, and deploy hardware Demonstrate superior customer service skills Communicate and translate technical topics into easy to understand concepts Communicate clearly and effectively, both verbally and in writing Able to clearly document technical processes Manage and troubleshoot Microsoft desktop operating systems Working knowledge of Active Directory Users and Comp Working knowledge of Apple products including iPhone, iPad and Mac Computers Requirements: Associate---s Degree in technical field or related professional certifications 2 years of experience in MS Windows environment performing deskside break/fix support Experience using and troubleshooting MS Office (O365) products Experience troubleshooting Windows 7 and 10 workstations If you or anyone you know is interested in this role please feel free to contact Brooke Peterson at 913-905-3264 and apply below. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please The Company will consider qualified applicants with arrest and conviction records

Keywords: Modis, Kansas City , Veterans Preferred - Desktop Support Technician, Professions , Kansas City, Kansas

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