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Server - Kansas City

Company: Jack Stack Barbecue
Location: Kansas City
Posted on: September 14, 2019

Job Description:

SUMMARY Responsible for delivering food, beverages and service to guests in a manner that exceeds the guests' expectations. ESSENTIAL FUNCTIONS --- Takes orders and delivers food and beverages for the guests. --- Explains the menu and specials to the guest. --- Suggestively sells appetizers, salads, entrees, desserts and beverage items. --- Responsible for maintaining required levels of supplies in the dining room. --- Responsible for the complete service of the table. --- Knows all menu items and methods of preparations. --- Knows all pricing, coupon and discount information. --- Cheerfully accommodates the needs and requests of any guest. --- Assists in running food out to the guests. --- Assists other team members in completing their assigned duties and tasks. --- Accurately collects and manages monies for food and beverages served. --- Knows store information (hours of operation, phone numbers, managers, location). --- Completes pre-shift setup, running and post shift closing duties. --- Re-stocks and replenishes essential items and supplies for the dining room. --- Continuously maintains a neat, clean, organized, safe and comfortable environment for guests. --- Maintains and strictly abides by sanitation/health regulations. --- Adheres to appearance and uniform standards. --- Adheres to all restaurant standards, policies and procedures. In addition, other duties may be assigned as the needs arise. EDUCATION, EXPERIENCE AND ABILITIES --- Must be at least 18 years of age. --- Must be able to obtain a liquor license. --- Cannot be convicted of a felony. --- Previous server experience is preferred, but not required. --- Ability to attain commanding knowledge of menu items, non-alcoholic beverages, liquors, wines and beers. --- Ability to follow the steps of service. --- Ability to use the Point of Sale System in an accurate and speedy manner. --- Possess extremely strong organizational skills. --- Ability to multitask. --- Ability to follow directions thoroughly. --- Possess excellent people and communication skills. --- Ability to recognize signs of intoxications. --- Ability to collect monies and make accurate change. --- Ability to carry heavy plates and trays of beverages. --- Ability to stand for long periods of time. --- Ability to work in a fast paced environment. DRESS CODE Uniforms/clothing must be clean and neatly maintained at all times and should not create a safety hazard. If you come to work with a soiled, torn, wrinkled or faded uniform, you will be sent home for your shift. Management reserves the right to determine if an employee's dress meets our expectations and properly represents our company. When you are wearing the Jack Stack uniform you are representing the company. Therefore employees must remain in FULL UNIFORM AT ALL TIMES while on company property, whether on or off the clock. This includes employees walking to or from their vehicles and while eating employee shift meals. Hair --- Men must be smoothly shaven. --- Any facial hair must be neatly trimmed and cannot exceed -- inch in length. --- Hair must be pulled away from your face and off your shoulders. --- No extravagant clips or ties. --- Hair cannot be unnatural in color. Make-up --- Make-up must be worn in a moderate and conservative manner. Cologne, Perfume --- No perfume or cologne is allowed as this conflicts with the aroma of our remarkable barbecue! Tattoos --- Jack Stack permits employees to wear tattoos within the following guidelines o Tattoos must be covered if they can be done so under the scope of an employee's uniform. o Tattoos cannot be offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other attributes of a sensitive or legally protected nature o Management is the sole judge of what constitutes unacceptable tattoos. --- It is vital that employee's present a professional appearance to the guests we serve --- If management determines an employee's tattoos are deemed offensive or have a detrimental impact on business, then resolutions will be sought, such as covering of the tattoo or transfer of the employee to an alternative position. Accessories --- Earrings are allowed for women only, and only one earring may be worn in each ear. o The earrings must be no larger than a quarter. --- All other piercings must be taken out while at work (including tongue rings). o Clear studs may be worn on new piercings until they have properly healed. --- One ring per hand may be worn. --- No bracelets, visible chokers or necklaces are allowed. --- NOTE: Employees prepping food or working around food prep areas also cannot wear rings (except for a plain band) or watches, as per health code Hygiene --- Employees are expected to practice good personal hygiene including wearing a good deodorant. --- Hands must be kept clean and carefully manicured at all times. --- No nail polish or artificial nails are allowed due to health code.

Keywords: Jack Stack Barbecue, Kansas City , Server - Kansas City, Other , Kansas City, Kansas

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