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Seasonal Fraud Specialist

Company: Commerce Bank
Location: Kansas City
Posted on: February 15, 2019

Job Description:

24745 Seasonal Fraud Specialist (Open)
Job Category:
Grade 05 ----------------------------------------------------------------------
Location: 811 Main St, Kansas City, Missouri 64105 ----------------------------------------------------------------------

Job Expectations:
How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a \"Super Community\" bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers' needs.

This position will be responsible for preventing and limiting debit, consumer credit, and commercial credit card losses to the bank through prevention, early detection, and investigative processes. In addition this position will handle incoming customer calls with questions on their debit cards, credit cards, and corporate cards. Some of these tasks would be taking lost/stolen reports and necessary maintenance or questions on these products.

Functions of the position include reviewing of account activities, taking appropriate measures to minimize risk and loss to the bank, and complying with Visa, MasterCard, and federal regulations.

The position is expected to provide excellent customer service to both internal and external customers. Quality and production standards should be met.

Work Hours:
Monday - Friday 8 a.m. - 5 p.m. Overtime as Needed and Some Holiday's are Required

Qualifications:
Knowledge of Association and Federal Regulations Preferred
Chargeback Experience Preferred
Self Starter with ability to work without direct supervision
Time Type:
Part time Associated topics: bilingual, canopy, capitol, cdl, discovery, fee, historic, park, tour partner, travel

Keywords: Commerce Bank, Kansas City , Seasonal Fraud Specialist, Other , Kansas City, Kansas

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