Content Strategist
Company: Axelon Services Corporation
Location: Kansas City
Posted on: March 20, 2023
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Job Description:
Job Title: Content Strategist - 100% Remote
**Candidates are required to be a U.S. Citizen or U.S.
National.**
About the Role:
This role is part of the Brand and Communications customer
experience transformation team. The work focuses on driving
consistency across customer communications and touch points for all
products. This individual will partner to document and create
various customer communication journeys for Mobility, Broadband and
Wireless Broadband customers. They will be exposed to various parts
of the business, and work with cross-functional partners to ensure
consistency across Brand voice and look and feel as well as develop
a detailed view of customer communications by journey.
They will be exposed to the teams that own these communications,
and the teams that manage the systems that send those
communications. This person will analyze and use customer survey
data to help inform the direction and focus of their efforts. They
will also help inform the future state of communications, as they
work with stakeholders in Mobility and Broadband CX, Design,
Technology, Advertising, as well as various program/product
managers. Overall, this person will support ***** commitment to
create an exceptional customer experience, by improving our
Communications and Brand Relevance and Brand Differentiation.
Responsibilities:
Top Skills:
Keywords: Axelon Services Corporation, Kansas City , Content Strategist, Other , Kansas City, Kansas
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here to apply!
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