Medical Customer Service

Company: BioLife Plasma Services, LP
Location: Kansas City
Posted on: January 27, 2023

Job Description:

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submit in my employment application is true to the best of my knowledge.
****Job Description**** ****Upon successful completion of your
application, you may be selected to move onto the next step of our
interview process. If selected, you would receive an email from HireVue
with a link and instructions to complete a HireVue OnDemand video
interview. Please click here to receive the invite via text message.****
****About BioLife Plasma Services**** Every day at BioLife, we feel good
knowing that what we do helps improve the lives of patients with rare
diseases. While you focus on our donors, we\'ll support you. We offer a
purpose you can believe in, a team you can count on, opportunities for
career growth, and a comprehensive benefits program, all in a
fast-paced, friendly environment. BioLife Plasma Services is a
subsidiary of Takeda Pharmaceutical Company Ltd. **Plasma Center
Technician / Entry level Phlebotomist** Are you interested in working in
the healthcare industry? Ready to make a career out of making a
difference? As an entry level **Plasma Center Technician** at BioLife,
you will receive on-the-job training and feel good about the work you
do. ****Life-saving work you can believe in**.** Every day, the donors
you meet will motivate you. The high-quality plasma you collect will
become life-changing medicines. Here, a commitment to customer service
and quality is expected. **A typical day for you may include:**

- **Exceptional Customer Service:** Answer phones, and greet and focus
on our donors, while ensuring the safety of donors and our team.
- **Medical History Records:** You\'ll use your attention to detail to
screen new and repeat donors, and take and record donor vital signs
and finger stick results. You will use our Donor Information System,
prepare donor charts, maintain accurate records, and coordinate
donor compensation.
- **Continuous Improvement:** You will help to identify operational
opportunities for continuous improvement, initiate changes to center
processes, as needed, through the use of company approved
procedures.
- **Supportive Teamwork:** You\'ll work in our fast-paced, team
environment; ensure a clean and professional work environment;
attend team meetings; work closely with your management team; and
problem-solve together.
- **Being Dependable**: You\'ll be there for our donors, which
includes working a variety of shifts, Saturdays and Sundays, and
holidays.
- **Phlebotomy:** You may learn how to install, operate, maintain, and
troubleshoot state-of- the-art plasmapheresis machines while
ensuring the safety of our donors.

****REQUIRED QUALIFICATIONS:****

- High school diploma or equivalent
- Ability to walk and/or stand for the entire work shift
- Ability to work evenings, weekends, and holidays
- Ability to lean, bend, stoop, crouch, and reach above shoulders and
below knees
- Ability to lift up to 5 lbs., and occasional lifting of materials up
to 32 lbs. and rarely 50 lbs.
- Fine motor coordination, depth perception, and ability to hear
equipment from a distance
- Due to potential exposure to blood borne pathogens (risk level 1),
90% of work tasks require prolonged glove wear

****PREFERRED QUALIFICATIONS:****

- Experience working in food service, retail, hospital, lab, or a
regulated environment
- Strong customer service skills
- Desire to work in a fast-paced workplace

**EEO Statement** Takeda is proud in its commitment to creating a
diverse workforce and providing equal employment opportunities to all
employees and applicants for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, gender expression,
parental status, national origin, age, disability, citizenship status,
genetic information or characteristics, marital status, status as a
Vietnam era veteran, special disabled veteran, or other protected
veteran in accordance with applicable federal, state and local laws, and
any other characteristic protected by law. ****Locations**** USA - MO -
Kansas City - 82nd Ter ****Worker Type**** Employee ****Worker
Sub-Type**** Regular ****Time Type**** Part time Equal Opportunity
Employer - minorities/females/veterans/individuals with
disabilities/sexual orientation/gender identity

Keywords: BioLife Plasma Services, LP, Kansas City , Medical Customer Service, Other , Kansas City, Kansas