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Customer Service Representative (Stilwell St)

Company: NorthPoint Development LLC
Location: Kansas City
Posted on: November 26, 2022

Job Description:

We are looking to add an organized and reliable Customer Service Representative to our growing team. A Customer Service Representative at Metro Park Warehouses will have excellent service standards and respond efficiently to customer inquiries.
Pay: $18 Per Hour
Hours: 7:30am - 5:30pm

Duties and Responsibilities

  • Answer and direct phone calls in a polite and friendly manner
  • Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
  • Keep detailed and accurate records of customer orders, requests, and calls received
  • Serve customers by providing product and service information and resolving product and service problems
  • Maintains customer records by updating account information as needed
  • Using office equipment to check emails, send faxes, make copies, and update computer databases
  • Sorting, filing, and maintaining filing systems for efficient recordkeeping and easy retrieval of information
  • Complete invoice audits and maintain accurate records of customer orders
  • Must be able to work under moderate supervision in an informal team-oriented atmosphere that is frequently fast-paced and high pressure
  • Ability to move files in boxes weighing up to 25lbs for filing purposes
  • Occasional travel may be required

    Warehouse locations:
    6901 Stilwell, Kansas City, MO


Keywords: NorthPoint Development LLC, Kansas City , Customer Service Representative (Stilwell St), Other , Kansas City, Kansas

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