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Asset Protection Specialist

Company: Bass Pro, LLC
Location: Kansas City
Posted on: November 25, 2022

Job Description:

POSITION SUMMARY:Ready to use your passion and talents to help our customers and guests connect with nature? Our mission is to be the leading merchant of outdoor recreational products inspiring people to love, enjoy and conserve the great outdoors. You can help us do that by joining the team!To be a part of our dynamic retail team we are looking for.

  • Individuals that have an appreciation and love of the great outdoors.
  • A passion for delivering an amazing customer service experience for our guests that leaves them saying WOW!
  • Open, friendly communication. We want you to share your experience in the outdoors with our guests to help educate them and enhance their own outdoor adventures.
  • The ability to independently problem solves and overcome guest concerns to create customers for life.ESSENTIAL FUNCTIONS:
    • Demonstrates exceptional customer service during times where a customer or outfitter may appear in need or if acting in a suspicious manner.
    • Monitors vehicles and parking lots to ensure a safe and secure environment for our outfitters, customers, or vendors.
    • Performs greeter functions at exit doors to ensure merchandise protection tools have been removed and product has been paid for when appropriate
    • Encourages a strong level of commitment to asset protection programs with all outfitters and vendors.
    • Actively participates in known loss investigations and exception report reviews.
    • Assists in the investigation of criminal activity, policy violations, illicit behavior, workplace accidents, and instances of loss.
    • Conducts information gathering, or integrity interviews as assigned or authorized
    • Monitors or consults on compliance conditions related to our Firearms processes, procedures, and policies.
    • Ensures all asset protection and security related systems are maintained & working appropriately.
    • Identifies, follows up, and resolves security, safety, environmental and regulatory issues proactively or as assigned by supervisor or in coordination with the GM and facility management team.
    • Conducts apprehensions for suspected shoplifting if/when authorized and trained according to company policy and procedures.
    • Assists Store or Distribution Center leadership by promoting safety programs to ensure a safe work environment, support safe work procedures, participate on safety committee.
    • Monitors all physical security and merchandise protection standards.
    • Prepares detailed and accurate reports in a timely manner.
    • ALL OTHER DUTIES AS ASSIGNEDEXPERIENCE/QUALIFICATIONS:
      • Preferred Degree: Bachelor's Degree in Criminal Justice, Security Management, Environmental Safety, or related field from an accredited institution is preferred
      • Certificate(s) or License(s): National certified training program (Wicklander-Zuwalski or Reed training), Certified Forensic Interviewer (CFI), Loss Prevention Certified/Qualified (LPC/LPQ), etc. is preferred.
      • Experience: Minimum field experience of two years in facility security, asset protectionKNOWLEDGE, SKILLS, AND ABILITY:
        • Demonstrated experience conducting criminal or internal or related investigations
        • Experience in using physical security systems (CCTV, EAS, etc.)
        • Experience conducting quality reviews/audits
        • AHA First Aid/CPR/AED certification is preferredTRAVEL REQUIREMENTS:
          • N/APHYSICAL REQUIREMENTS:
            • Regularly performs computer work, walks, stands and lifts up to 50lbs.
            • Occasionally sits.INDEPENDENT JUDGEMENT:
              • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary:
                Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
                • Medical
                • Dental
                • Vision
                • Health Savings Account
                • Flexible Spending Account
                • Voluntary benefits
                • 401k Retirement Savings
                • Paid holidays
                • Paid vacation
                • Paid sick time
                • Bass Pro Cares Fund
                • And more!Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Reasonable AccommodationsQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
                  If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.Cabela's

Keywords: Bass Pro, LLC, Kansas City , Asset Protection Specialist, Other , Kansas City, Kansas

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