Front Desk Associate
Company: Kansas City Embassy Suites
Location: Kansas City
Posted on: September 23, 2022
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Job Description:
Job Description
Hotel:
Kansas City Embassy Suites
7640 NW Tiffany Springs Pkwy
Kansas City MO 64153
$15.25 - $16.01
The Front Desk Associate will be the welcome center for the hotel
by ensuring that guests have an excellent hotel experience through
greeting them, processing check-ins and check-outs, issuing room
keys, answering questions, and addressing guest requests.
The FrontDesk Associatewill be tasked with the following duties,
responsibilities, and assignments:
- Check-in and check-outguests;
- Respond to guest inquiries and requests and resolve guest issues
in a timely, friendly and efficientmanner;
- Answer inquires pertaining to hotel services, registration,
shopping, dining and traveldirections;
- Handle cash and credit card transactionsandprocess
guestaccounts;
- As needed, fulfill all job responsibilities expected of Shuttle
Driver and ConciergeAttendant;
- Ensure proper disinfecting/sanitization/cleaning of shuttles,
front drive, andlobby;
- Print and distribute Daily Event Sheet, door signs, and reader
boardsigns;
- Fax and make copies for guests, along with other services of the
BusinessCenter;
- Arrange for sending and receiving ofpackages;
- Follow all company and safety and security policies and
procedures; report accidents,injuriesand unsafe work conditions to
management; complete safety training and certifications; and
- Any and allother work as required to complete the primary purpose
of the position.
Qualifications:
Required Prior Experience:
Customer service experience
Preferred Prior Experience:
Hospitality industry experience preferred
Required Education:
High School Diploma or equivalent
Preferred Licenses/ Certification:
Valid state driver's license and adhere to all company guidelines
regarding moving violations.
Required Technology:
Use computers and computer systems (including hardware and
software) to enter data, or process information
Physical:
Able to lift a minimum of 50lbsoccasionally
Able to stand and/or walk for duration of schedule shift
Other:
Able to read, write and communicate effectively in English.
Must be flexible to working days, early mornings,
evenings,weekendsand holidays. In addition to competitive
compensation packages, Atrium Hospitality offers competitive
benefits packages; 401k;tuition reimbursement; commissions for
referred and booked hotel business; as well as discounted rates at
any of our hotels for associates, their immediate family members
and friends. Our associates and leaders are driven every day to
make Atrium Hospitality a great place to work and grow. Come grow
with us!
EOE, including disability/vets
In addition to competitive compensation packages, Atrium
Hospitality offers competitive benefits packages; 401k; tuition
reimbursement; commissions for referred and booked hotel business;
as well as discounted rates at any of our hotels for associates,
their immediate family members and friends. Our associates and
leaders are driven everyday to make Atrium Hospitality a great
place to work and grow. Come grow with us!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con
discapacidad y veteranos
Keywords: Kansas City Embassy Suites, Kansas City , Front Desk Associate, Other , Kansas City, Kansas
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