Client Service Advisor
Company: National Real Estate Insurance Group
Location: Kansas City
Posted on: June 25, 2022
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Job Description:
We're looking for a dynamic and energetic Client Service Advisor
to join the team. If you meet the basic qualifications and are all
about offering world-class client service, we want to hear from
you! Essential Functions: Communicate directly with clients via
phone and email in a professional, yet friendly manner. Add new
properties to existing accounts Delete properties to existing
accounts Maintains client records by updating or changing account
information Resolves service problems by clarifying the client's
complaint; determining the cause of the problem; selecting and
explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution
Resolves billing issues by working with Billing and Collections to
correct account as necessary Onboarding new clients Contributes to
team effort by accomplishing related results as needed. Basic
Qualifications: High School diploma required, 4-year College degree
preferred Two or more years in a Client Service position Possess or
be able to obtain and maintain a Property and Casualty License
Industry specific affiliations are encouraged Above average skills
in email and phone etiquette Demonstrated ability in Microsoft
Office Suite General knowledge of Accounting, Real Estate
Investing/Transactions Ability to work in a fast-paced environment
We provide equal employment opportunity to all individuals
regardless of their race, color, creed, religion, gender, age,
sexual orientation, national origin, disability, veteran status, or
any other characteristic protected by state, federal, or local law.
Discrimination of any type will not be tolerated. Employment Type:
Full Time Bonus/Commission: No
Keywords: National Real Estate Insurance Group, Kansas City , Client Service Advisor, Other , Kansas City, Kansas
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here to apply!
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