Company: City of Kansas City Missouri
Location: Kansas City
Posted on: June 24, 2022
Answers emergency and non-emergency voice, text to 911, and
TDD/TTY for Fire and EMS calls. Obtains location, nature of the
emergency and type of response required. Handles difficult and
stressful situations with professional composure. Becomes
credentialed as an Emergency Medical Dispatcher during on-the-job
training. Communicates effectively with field units and other
agencies using a complex two-way radio system. Maintains strict
radio discipline, relaying incident information to Fire and EMS
responders. Records incident information and all movements of
firefighting apparatus and ambulance units, indicating the; date,
time, address, location, and type of fire or emergency, the
responding fire company or ambulance unit, and respective command
officer. Receives complaints of trouble such as water and gas main
leaks, streetlights out, lockouts, and hazardous material spills.
Telephones information to proper departments or authorities. Tests
daily and inspects fire alarm equipment within the Communications
Center; tests outside lines to see that they are in working order;
contacts fire stations by radio to ensure that each receiver is
working. Performs routine custodial work as necessary in order to
maintain office, kitchen, dispatch, and related facilities in a
tidy condition. Performs related duties as required. Job
Requirements:REQUIRES high school graduate or equivalent.
Experience in call center, customer service and the public safety
environment is highly desirable. Salary Range: $18.06-$37.29/hour
Application Deadline: June 27, 2022. Apply online at
www.kcmo.gov/jobs. EOE. The City of Kansas City, Missouri is an
equal opportunity employer committed to a diverse workforce.
Keywords: City of Kansas City Missouri, Kansas City , COMMUNICATIONS SPECIALIST, Other , Kansas City, Kansas
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