COMMUNICATIONS SPECIALIST

Company: City of Kansas City Missouri
Location: Kansas City
Posted on: June 24, 2022

Job Description:

Answers emergency and non-emergency voice, text to 911, and TDD/TTY for Fire and EMS calls. Obtains location, nature of the emergency and type of response required. Handles difficult and stressful situations with professional composure. Becomes credentialed as an Emergency Medical Dispatcher during on-the-job training. Communicates effectively with field units and other agencies using a complex two-way radio system. Maintains strict radio discipline, relaying incident information to Fire and EMS responders. Records incident information and all movements of firefighting apparatus and ambulance units, indicating the; date, time, address, location, and type of fire or emergency, the responding fire company or ambulance unit, and respective command officer. Receives complaints of trouble such as water and gas main leaks, streetlights out, lockouts, and hazardous material spills. Telephones information to proper departments or authorities. Tests daily and inspects fire alarm equipment within the Communications Center; tests outside lines to see that they are in working order; contacts fire stations by radio to ensure that each receiver is working. Performs routine custodial work as necessary in order to maintain office, kitchen, dispatch, and related facilities in a tidy condition. Performs related duties as required. Job Requirements:REQUIRES high school graduate or equivalent. Experience in call center, customer service and the public safety environment is highly desirable. Salary Range: $18.06-$37.29/hour Application Deadline: June 27, 2022. Apply online at www.kcmo.gov/jobs. EOE. The City of Kansas City, Missouri is an equal opportunity employer committed to a diverse workforce.

Keywords: City of Kansas City Missouri, Kansas City , COMMUNICATIONS SPECIALIST, Other , Kansas City, Kansas