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Sr Fulfillment Clerk

Company: Broadridge
Location: Kansas City
Posted on: May 15, 2022

Job Description:

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is growing! We are seeking a Senior Fulfillment Clerk to join our Kansas City, MO facility! In this role, we expect you to be responsible for fulfilling orders and manage client Service Level Agreements. You will consistently look for opportunities to improve quality to ensure orders are completed accurately and on time. You will consistently meet and/or exceed predetermined quality and efficiency goals. You will interpret production orders and confirm accurate job requirements/materials to assemble printed materials into a final product.
Work Mode: Broadridge classifies its jobs in three work modes: On-site, Hybrid, and Off-site. This is an on-site role that will be assigned to a physical Broadridge location where work will be performed 100% of the time.

  • Participate in fulfillment of materials and orders to ensure Service Level Agreements (SLA) are met.
  • Accountable to implement client SLA's and work closely with Print, Quality Assurance, Quality Control, and Shipping to ensure turnaround and job quality.
  • Identifies and troubleshoots problems that occur within the operations environment and suggests ways to improve the process.
  • Acts as the first contact for Client Services when information is needed and strives to provide timely feedback
  • Reviews there individual development plan with their Supervisor monthly to ensure transparency and ongoing communication.


    • Shift: Day Shift
    • High school diploma or equivalent preferred
    • Flexibility in work schedule, based on volume needs, which could require weekends, holidays and/or overtime.
    • Ability to walk, stand, sit, bend, kneel, squat, push, pull, reach and lift 50 lb. mail trays throughout duration of assigned 12-hour shifts.
    • Ability to work in a noisy environment (ear protection provided and required)
    • Ability to adapt to a changing multifaceted production environment and multitask while working under tight deadlines.
    • A keen attention to detail with excellent verbal and written communication skills.
    • Basic math skills.
    • Ability to operate a PC and be literate in using application software Windows and Outlook.

      Why should you join Broadridge?

      • We offer a valuable benefits package effective date of hire including comprehensive healthcare (medical/prescription drug, dental, and vision), wellness benefits, fertility treatment, inclusive parental leave, life insurance, tuition reimbursement, disability benefits and more.
      • We support a number of associate-led networks where associates with similar backgrounds and interests can find peer support, shape company policy and culture, receive mentorship from senior members, and develop their careers.
      • We provide a competitive 401k plan with employer match and additional basic company contribution.
      • We encourage our associates to rest and relax by taking advantage of our generous paid time off program including vacation, personal holidays, sick time, and paid company holidays.
      • We strive to improve both our environmental impact as well as our industries' by partnering with our clients to decrease their carbon footprint through digitization, data, and innovation.
      • We empower our people and our communities. Through our volunteer time off and matching gift programs, we encourage associates to help make Broadridge an indispensable community partner.

        "Our Associates Matter.
        Everyone Benefits from Diversity & Inclusion.
        Diverse & Inclusive Teams Drive Growth."
        Disability Assistance
        Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status. "Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth." US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to BRcareers@broadridge.com.

Keywords: Broadridge, Kansas City , Sr Fulfillment Clerk, Other , Kansas City, Kansas

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