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UX Designer

Company: Russell Tobin & Associates LLC
Location: Kansas City
Posted on: May 14, 2022

Job Description:

Russell Tobin & Associates is currently seeking a remote User Experience Designer for our client, a Fortune 500 company.
As part of a cross-disciplinary team, the Experience Designer role will be the key voice for consumers within the digital product teams and within the XD Team.
Responsibilities:
Design customer-centric solutions for digital experiences including online, mobile, tablet, apps and in-store experiences/solutions through an iterative user experience design process. This role will initially focus on app development.


  • Discovery & Definition – Leverage tactics to help define the problem/opportunity in order to know how the designs you will create will be solving a consumer problem and affecting the business.
  • Customer: journey mapping, baseline testing, heuristic evaluations, voice of consumer (VOC) deep dive, design sprint, etc.
  • Industry: competitive analysis, industry best practice analysis, etc.
  • Stakeholder and business: stakeholder interviews, analytics deep dive, business walkthrough, etc.
  • Design – Through an iterative process of designing and gaining feedback (from customers, developers and stakeholders) you will create design artifacts that serve the goal of communicating with your team members.
  • Communicate solutions to both technical and non-technical audiences. Communication tactics may include, but are not limited to: presentations, journey maps, wireframes, user flows, competitive benchmarking, user research.
  • Design artifacts will vary but include sketches, wireframes, user flows, prototypes, etc.
  • User testing tactics may include usability testing, card sorting, first click testing, etc.
  • Leveraging the existing components within the Design System to ensure a consistent user interface across the site
  • Designing new components to add into the Design System that are consistent with the established user interface style and that have been tested by users to ensure their usability
  • As needed, establishing (in partnership with Creative) new user interface design to refresh the Design System
  • Delivery– Through ongoing work in the development process, you will partner with developers to ensure the intent of designs are met:
  • Measurement & Optimization –Evaluate current experiences to understand customer pain points in order to provide holistic recommendations for optimizations.
  • Contribute to internal team standards and processes: design system, prototyping toolkits, templates, process development, team metrics
  • Advocate for the customer experience within a multi-functional team. Daily partners include development, product owners and business stakeholders. You will also regularly communicate with external partners, creative teams and leadership.

    Minimum Qualifications:

    • Bachelor's degree or 4 years of professional work experience
    • Minimum of 4 years of experience in user experience design, interaction design, UI design, usability, or digital design

      Preferred Qualifications:
      Your resume and portfolio will stand out if you have:

      • Strong iterative user experience design skills and thought process as demonstrated in portfolio
      • Strong iterative user experience design process with a clear understanding of mobile-first and responsive design (as demonstrated in portfolio)
      • Self-starter who takes full ownership of their work, all the way through the process. Delivers work on time with a high attention to detail.
      • Experience conducting user testing using various research methodologies

        #CB#LI-KR1

Keywords: Russell Tobin & Associates LLC, Kansas City , UX Designer, Other , Kansas City, Kansas

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