UX Designer

Company: Russell Tobin & Associates LLC
Location: Kansas City
Posted on: May 14, 2022

Job Description:

Russell Tobin & Associates is currently seeking a remote User Experience Designer for our client, a Fortune 500 company.
As part of a cross-disciplinary team, the Experience Designer role will be the key voice for consumers within the digital product teams and within the XD Team.
Responsibilities:
Design customer-centric solutions for digital experiences including online, mobile, tablet, apps and in-store experiences/solutions through an iterative user experience design process. This role will initially focus on app development.

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• Discovery & Definition – Leverage tactics to help define the problem/opportunity in order to know how the designs you will create will be solving a consumer problem and affecting the business.
  
• Customer: journey mapping, baseline testing, heuristic evaluations, voice of consumer (VOC) deep dive, design sprint, etc.
  
• Industry: competitive analysis, industry best practice analysis, etc.
  
• Stakeholder and business: stakeholder interviews, analytics deep dive, business walkthrough, etc.
  
• Design – Through an iterative process of designing and gaining feedback (from customers, developers and stakeholders) you will create design artifacts that serve the goal of communicating with your team members.
  
• Communicate solutions to both technical and non-technical audiences. Communication tactics may include, but are not limited to: presentations, journey maps, wireframes, user flows, competitive benchmarking, user research.
  
• Design artifacts will vary but include sketches, wireframes, user flows, prototypes, etc.
  
• User testing tactics may include usability testing, card sorting, first click testing, etc.
  
• Leveraging the existing components within the Design System to ensure a consistent user interface across the site
  
• Designing new components to add into the Design System that are consistent with the established user interface style and that have been tested by users to ensure their usability
  
• As needed, establishing (in partnership with Creative) new user interface design to refresh the Design System
  
• Delivery– Through ongoing work in the development process, you will partner with developers to ensure the intent of designs are met:
  
• Measurement & Optimization –Evaluate current experiences to understand customer pain points in order to provide holistic recommendations for optimizations.
  
• Contribute to internal team standards and processes: design system, prototyping toolkits, templates, process development, team metrics
  
• Advocate for the customer experience within a multi-functional team. Daily partners include development, product owners and business stakeholders. You will also regularly communicate with external partners, creative teams and leadership.
  
  Minimum Qualifications:
  
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  • Bachelor's degree or 4 years of professional work experience
    
  • Minimum of 4 years of experience in user experience design, interaction design, UI design, usability, or digital design
    
    Preferred Qualifications:
    Your resume and portfolio will stand out if you have:
    
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    • Strong iterative user experience design skills and thought process as demonstrated in portfolio
      
    • Strong iterative user experience design process with a clear understanding of mobile-first and responsive design (as demonstrated in portfolio)
      
    • Self-starter who takes full ownership of their work, all the way through the process. Delivers work on time with a high attention to detail.
      
    • Experience conducting user testing using various research methodologies
      
      #CB#LI-KR1
      

Keywords: Russell Tobin & Associates LLC, Kansas City , UX Designer, Other , Kansas City, Kansas