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Salesforce Administrator

Company: Promax
Location: Kansas City
Posted on: January 16, 2022

Job Description:

Summary

Our Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance, and improvement of our database. Working closely with each stakeholder to define system requirements and customize the platform to meet business needs. ProMax is a software provider to the automotive industry with a robust emphasis on emerging technology and a hyper focus on the customer journey. A stellar reputation for solution-based software adding to feature function implementing AI, user interface, automation, and modern access points. We are looking for a highly proficient and knowledgeable new team member.

Responsibilities

  • Serve as primary system administrator for the Salesforce environment with 90+ users
  • Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
  • Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate
  • Automate processes using Salesforce tools such as process builder, approval processes, validation rules.
  • Manage less complex Salesforce integrations - those not handled by a Salesforce Developer or Consultant/Partner
  • Identify, install, and maintain appropriate apps from the AppExchange for event management, mass email, donation handling, and more
  • Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity

    Required Skills & Experience
    • Excellent project management skills and a positive attitude
    • Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests
    • Creative and analytical thinker with strong problem-solving skills
    • Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization
    • Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
    • Ability to assess the impact of new requirements on Salesforce and other integrated systems
    • A demonstrated ability to understand and articulate complex processes
    • Strong Salesforce interest and ability to quickly master new technology
    • Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred
    • Strong understanding of Salesforce best practices and functionality
    • Extensive experience in the administration and maintenance of Salesforce systems.
    • Experience in performing Salesforce upgrades and ensuring successful integration.
    • Exceptional ability to create and maintain Salesforce databases.
    • Proficiency in creating Salesforce profiles, allocating roles, and managing access.
    • Knowledge of importing sales data and generating Salesforce reports.

      Education & Experience
      • Minimum three years of experience within a Salesforce environment preferred.
      • B2B and CRM environment with lifecycle management objects, KPI dashboard configuration a must.
      • Salesforce Admin certified

        Who are we?

        ProMax is 25+ year old software company that provides solutions to automotive retail dealers across the United States. ProMax offers award-winning front-end sales, development and inventory management software, including lead generation, website design, desking, credit reporting, client relationship management, and other compliance solutions. www.promaxunlimited.com

        What We Offer
        • A career where you make a difference and are rewarded for doing so.
        • Ongoing training and great management support.
        • Benefits (Medical, Dental and Vision), Life & Disability, 401k program and Paid Time Off.

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Keywords: Promax, Kansas City , Salesforce Administrator, Other , Kansas City, Kansas

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