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Referral Specialist MA, Remote Hybrid

Company: St. Luke's of Kansas City
Location: Kansas City
Posted on: November 22, 2021

Job Description:

Job Description



Referral Specialist MA, Remote Hybrid



The Opportunity:



Saint Luke's GI Clinic in Kansas City, MO on Barry Road is seeking a Medical Assistant to work in a remote hybrid role where 80% is working as a referral specialist on the phone with patients and 20% is working as a medical assistant in the clinic helping room patients.



Referral Specialist Responsibilities: 80% of this role, will be working with patients directly via phone and administrative work remotely.



* work with insurance companies for prior authorizations





* medication refills





* scheduling/cancelling appointments





* working from the referral work queues





* referral forms





* procedures and follow up care







Medical Assistant Responsibilities: 20% of this role, will be working with patients face-to-face rooming patients in the clinic.



* obtain vitals





* perform medication reconciliation





* review medical history





* update EMR system with current patient information







Shift Details: Monday - Friday, 8:00am -4:30pm



The Work:



* Position responsible for completing referral forms and assisting with scheduling appointments with referral physician facilities based on patient insurance requirements.





* Responsible for scheduling GI procedures, updating insurance and reviewing details related to procedure prep requirements.





* Position also responsible for pre-certification as needed.





* Position responsible for assisting providers and the nursing team in the delivery of professional medical care.





* Specific duties include pre-visit planning, rooming patients, obtaining vitals, utilizing the EMR system, scanning and downloading of documents, telephone screening (with protocols/standing order sets), assist with procedures (as needed), and duties as assigned based on respective clinic need.







The ideal candidate will be a strong communicator, equally comfortable dealing with insurance companies and patient concerns. This team supports our GI providers as a team. You will need to be comfortable taking notes and adapting to multiple providers. MA experience and/or training is not required. Ideal candidate will have a minimum of 1 year of medical office experience.



Why Saint Luke's?:



* Saint Luke's offers competitive salaries and benefits packages to all eligible employees, click here to find out more.





* We believe in creating a collaborative environment where all voices are heard.





* We are here for you and will support you in achieving your goals.





* We are dedicated to innovation and always looking for ways to improve.







Job Requirements



Applicable Experience:



Less than 1 year



Basic Life Support - American Heart Association or Red Cross



Job Details



Full Time



Day (United States of America)



The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.



Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer. We hire only non-tobacco users.



Effective November 1st, 2021, full COVID-19 vaccination is a condition of employment for all Saint Luke's Health System employees unless a medical or religious exemption is approved.

Keywords: St. Luke's of Kansas City, Kansas City , Referral Specialist MA, Remote Hybrid, Other , Kansas City, Kansas

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