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IT Support Specialist - Entry Level

Company: ThisWay
Location: Kansas City
Posted on: November 22, 2021

Job Description:

We have an opening for an entry to mid-level IT Support Specialist who will provide support for end users and associated systems. This is a hands-on position in a mid-sized news-oriented broadcast television environment. Job Responsibilities: Windows 10 installation, configuration, and support Provide technical guidance and support to end users Office 365 installation/support OS & application updates/installation Browser configuration and support (IE, FireFox, Chrome) Systems deployment Windows Server OS experience Basic LAN/WAN connectivity experience Familiarity with Service Now Active Directory experience in a domain environment Requirements * Minimum 2-3 years' experience in IT * College or Technical School degree preferred * MTA Fundamentals of IT, MTA IT Infrastructure preferred * Desktop OS proficiency & understanding * Systems connectivity & functionality * Mobile device management, knowledge, and support * AntiVirus/Malware applications * Advanced troubleshooting / analytical skills * Excellent problem-solving abilities and skill in prioritizing issues * Security awareness & preventative efforts * Good analytical & technical problem-solving skills * Must be able to work under pressure in a fast-paced environment with constant deadlines * Good interpersonal and communication skills, positive attitude, team player * Ability to maintain corporate standards, policies, and procedures * May be required to be ''on-call'' outside of normal working hours

Keywords: ThisWay, Kansas City , IT Support Specialist - Entry Level, Other , Kansas City, Kansas

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