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Solutions Architect, Totogi (Remote) - $200,000/year USD

Company: Crossover For Work
Location: Kansas City
Posted on: November 22, 2021

Job Description:

Crossover is the world's #1 source of remote full-time jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, Totogi. Have you got what it takes?Are you a technical project delivery ace in the telecommunications industry, but worried about your career growing at the same sluggish pace as your company?It's no secret that the multibillion-dollar telco industry is ready to be disrupted, and Totogi's cutting-edge software and open APIs are what's making the industry's dinosaurs nervous'ato the extent that they're petitioning to remove us from popular podcasts and public forums. We are building the world's newest charging engine to help our customers hyperscale and break free from vendor lock-ins, and we need an experienced industry veteran like you to lead the charge.Our success depends on our ability to simplify complex technical processes and deliver the best possible service to our customers on the first attempt every time. Your job is to build and continually improve our service implementation processes and playbooks, and the quality of the team begins and ends with you. This role is a gateway to a higher level of professional services management.If you believe the telco industry's old school and outdated leaders are due to be dethroned, join Totogi to help make it happen!What You Will Be DoingProcess Design: Developing and improving service implementation processes and ticket types for your team of technicians based on new customer requirementsCoaching: Tapping into your expertise in delivering telco projects to generate insightful feedback and raise the quality of your entire teamWhat You Won't Be DoingProject management; this role is action-oriented and does not involve traditional project management tasks like resource allocation and staring at Gantt chartsConfiguring platforms or writing customization code from scratch; instead, you will focus on optimizing what is already builtInterfacing directly with customersSolutions Architect Key ResponsibilitiesBuild a robust technical delivery system capable of activating customers' services on the first attempt every timeBasic RequirementsAt least 5 years of experience delivering technical projects in the telecommunications industryBasic knowledge of Python or R for debugging purposesWorking knowledge of AWSAbility to work 100% remotelyAbout TotogiTotogi is focused on building telco software for the public cloud and is completely redefining how carriers engage with their subscribers to drive customer love! We are a product-driven telco software company made up of some of the best minds from the telecoms industry and the brightest engineering talent across the globe. Change the game with us.There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!Working with CrossoverThis is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult /help-and-faqs for more details on this topic.What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online 'screening'A assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from , mark as 'Not Spam'A since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just reset your password by visiting if you already applied using LinkedIn EasyApply. Crossover Job Code: LJ-4660-US-Kansas-SolutionsArchi.001by Jobble

Keywords: Crossover For Work, Kansas City , Solutions Architect, Totogi (Remote) - $200,000/year USD, Other , Kansas City, Kansas

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