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Facility Manager (Valet Operations)

Company: SP Plus Corporation
Location: Kansas City
Posted on: September 16, 2021

Job Description:

An employer is looking for a Facility Manager to manage Valet operations at a hotel. They will be responsible for managing a team of 16, including valet attendants. They will be in charge of scheduling, hiring, and managing. Other responsibilites include:

Supervise valet attendant relations with clients to ensure that complaints, disagreements or misunderstandings about rates or services are resolved diplomatically.

Ensure that proper parking, security, cash control and customer service procedures are being followed by all employees.

Handle all personnel issues and paperwork for hiring, termination and training of support staff.

Supervise special events or functions as they relate to the valet operation in order to ensure that incoming customers are served efficiently and properly.

accounting duties such as accounts payable, payroll, petty cash, and budgeting.

Military background

Associates degree
Hotel/hospitality background in management (2-3 years minimum)

Experience managing, hiring, and scheduling valet attendants

Experience with Excel, Word, Microsoft Office

Experience reviewing monthly P&L, and completing some paperwork (accounting duties such as accounts payable, payroll, petty cash, and budgeting)

Reliable, they are in a management position so need to be someone who they can count on

Good customer service (they might be asked questions from guests, dealing with key card issues etc.)

Drivers license (driving hotel car from time to time if needed)

Associates degree (preferred) or equivalent work experience

Keywords: SP Plus Corporation, Kansas City , Facility Manager (Valet Operations), Other , Kansas City, Kansas

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