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Supervisor Customer Service, Mobile

Company: SPECTRUM
Location: Kansas City
Posted on: May 4, 2021

Job Description:

Company Overview:Charter Communications is America?s fastest growing TV, internet and voice company. We?re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter?s business strategy and it?s the philosophy that guides our 90,000 employees.JOB SUMMARYThe Sr. Application Developer will build moderate to complex products and features that directly impact the customer experience. The role will work within an agile full stack development team to create innovative solutions by developing and implementing native Android applications for Charter customers.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the consumer experienceDesign, implement, and deliver complex products for usersActively and independently acquire knowledge of new development technologies in areas such as mobile, video, second screen, social media and other nichesWork closely with the development team to respond, clarify or define specific application behavior, look/feel and functionDiagnose complex issues, evaluate, recommend and execute the best resolutionManage detailed application requirements and collaborate with project /development teams to ensure quality function, features and user experienceDevelop, modify, enhance and implement software systems designed to support new or existing business initiativesInfluence system design by identifying and recommending design and requirements needs for software enhancementsTest software to ensure proper and efficient execution and adherence to business and technical requirementsWrite code that meets the production requirements and design specificationsEnsure code is regression free, documented and unit testedParticipate in design and wireframe review to provide a technical perspective on implementationEnsure alignment between the business operational strategies and technical solutionsREQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishSolid foundation in data structures, algorithms, and OO DesignStrong working experience with writing high-quality, testable, maintainable, and well-documented codeAdvanced level knowledge of industry best practices for design and implementation of mobile native applicationsIn-depth understanding of Android Studio, Android SDK, Kotlin, and related development technologiesExperience with RESTful API Integration and best practicesUnderstanding of OO Design, concurrency, synchronization, memory management, data structures, algorithms, etcSolid understanding of best practices in mobile UX designKnowledge of Agile development methodologiesAbility to deliver against several initiatives simultaneouslyAbility to prioritize and organize effectivelyExcellent written and verbal communication skillsExcellent analytical and troubleshooting abilitiesEducationBachelor's degree in Computer Science, Engineering or related fieldRelated Work Experience Number of YearsAndroid development experience 5 Software development experience 5+ Web services integration experience using REST, JSON, XML 2-4 Version control systems experience (Git and Atlassian suite) 2-4 WORKING CONDITIONSOffice environmentSalaries depend on geography, experience, and education; negotiations begin at $72200For more information on Spectrum?s benefits, please click here.

Keywords: SPECTRUM, Kansas City , Supervisor Customer Service, Mobile, Other , Kansas City, Kansas

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