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Veterans Preferred - Lobby Market & Bar Supervisor

Company: Hyatt
Location: Kansas City
Posted on: April 9, 2021

Job Description:

Military Veterans are Encouraged to Apply. Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, The Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife. In addition to the hotel's 144 guest rooms are the Town Company, a three-meal restaurant; a live music cellar cocktail bar; and a lobby lounge and bar that will bring locals and guests together for impromptu mingling. For the event minded guests, there will be 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio. Job Overview The Lobby Supervisor is responsible for ensuring the Lobby Market & Bar operations are running smoothly, effectively and efficiently in the hotel's continuing effort to deliver outstanding guest service. Essential Responsibilities Responsible for assisting with short and long term planning and the management of the Lobby Outlets. Maintaining reasonable stock of products. Inventory control and ordering. Performing all tasks of Lobby staff as needed to facilitate service. Ensuring all operations and cash handling are done per policies and procedures. Maintaining information on prices, specials and menu items, while ensuring all staff are trained appropriately. Resolving guest complaints and issues. Creating expectations, leading people, managing processes and holding people accountable for the agreed upon activities and time tables. Assisting to ensure proper staffing levels. Maintaining cleanliness, service and product quality standards in accordance with federal, local and company health, sanitation and safety standards. Assisting with interviews, helping to hire, train and coach colleagues. Ensuring proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for colleagues and ensuring proper labeling of hazardous supplies in accordance with federal, state and local company regulations. Other tasks as assigned by the Director of Food & Beverage and General Manager.

Keywords: Hyatt, Kansas City , Veterans Preferred - Lobby Market & Bar Supervisor, Other , Kansas City, Kansas

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