Operations Specialist

Company: Spin
Location: Kansas City
Posted on: April 9, 2021

Job Description:

At Spin, we give people the Freedom to Move. Our Market Operations team is looking for people who are passionate about micro-mobility, and would like to join a fast growing startup that offers the opportunity to grow, and make a difference in your community. As an Operations Specialist, your primary responsibility is to deliver safe, reliable and enjoyable service, delight customers and support the goals of our government partners. If you're a problem solver that loves critical thinking and achieving the highest level of performance, please apply! Responsibilities Load, drive, and unload up to 50 lbs of scooters (with or without accommodation) between the warehouse and around the local area Execute all daily operations vital to support scooter deployment and retrieval Diagnose scooter issues and perform safety checks and minor repairs, in the Spin warehouse and in the field Rebalance scooters from low to high demand areas Collaborate with team members to accomplish shift goals Educate new users on scooter safety Monitor and report on-street incidents Respond to customer service requests at the direction of the Operations Lead Use mobile apps and spreadsheets to enter data, track vehicle location and status Must Have Have a valid driver's license Must be 18 years or older with two years of driving experience Weekend Availability Have a smartphone and experience using mobile applications Proficiency in English is required Highly Desired Familiarity with local area streets and neighborhoods Results Oriented Previous delivery, commercial driving, mechanical and inventory experience The Benefits (Full-time only) PTO - Accrued Vacation & Sick Cell Phone Stipend + Commuter Benefits Medical (Cigna, HSA + Kaiser), Dental (Principle), + Vision (Principle) Health Savings Account (HSA) + Flexible Spending Account (FSA) Life Insurance (Lincoln Financial - Life/Travel/EAP + Short Term Disability Insurance Discount on Avis Rental Cars (Business & Personal) Discounts on Ford & Lincoln cars Pay Rate: $15.00 per hour Applicant Policy An essential function of this position is driving, therefore to be eligible a valid and current driver's license is required. As part of the interview process, applicants may be asked to participate in a driving test. Applicants asked to participate in the driver's test must have a valid and current driver's license at the time of the test. If applicant is offered a position, proof of a valid and current driver's license will be one of the conditions of employment. About Spin Spin operates electric scooters in cities and campuses nationwide, bringing sustainable last-mile mobility solutions to diverse communities. Spin is expanding quickly and looking for top-tier talent to help us bring affordable and accessible transportation options to cities and define what future safe streets will look like. Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law. Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at . I understand that by submitting my application, Spin will process my data for the purpose of considering me for employment as set forth in Spin's Applicant Privacy Policy .

Keywords: Spin, Kansas City , Operations Specialist, Other , Kansas City, Kansas