Sr. Service Specialist - Smart Buildings/Automation - Midwes

Company: Siemens Mobility Austria GmbH
Location: Kansas City
Posted on: February 23, 2021

Job Description:

Sr. Service Specialist - Smart Buildings/Automation - Midwest

• Mount Prospect, United States of America; Kansas City, United States of America
• Customer Services
• 227429 Smart Infrastructure Job Description Sr. Service Specialist - SmartBuildings/Automation - MidwestWho designs your future? You do.Areyou looking for a career where you can showcase your technical aptitude andpassion for problem solving to ensure your customers can work in a comfortable,safe, and energy-efficient environment? Then look to Siemens!Join ourteam! Recognized by Fortune as World's Most Admired Companies 2020 Our Culture:
  At Siemens, we live and foster an ownership culture, inwhich every employee takes personal responsibility for our company's success.We trust and empower our leaders to act as owners, direct their teams, andinnovate to succeed. We communicate openly and honestly to learn from ourfailures and celebrate our successes. We recognize individual and teamachievements frequently. We invest in our team members, offering a wide varietyof internal and external development opportunities.
  What you will do forSiemens Smart Infrastructure:--
  Under the direction of your supervisor, you will conduct preventivemaintenance, repair, installation, commissioning, and general servicing of HVACcontrol systems (including detailed troubleshooting). You will be responsiblefor high levels of customer satisfaction through direct, onsite customerinteraction. You will also be responsible for completing required project andservice documentation.
  Responsibilities:
  • Diagnose and repair routine electronic control system malfunctions.
  • Provide sketches of field changes and discrepancies for engineering corrections and drawings.
  • Communicate with customers upon arrival and before leaving the work site.
  • Meet regularly with customers to become familiar with operating problems.
  • Keep customers informed of the nature of service provided, outstanding issues, and recommended system enhancements, upgrades, and/or repairs.
  • Promote the sale of add-on work.
  • Manage assigned work to meet professional execution, time, and customer satisfaction standards.
  • Report problems or changes to management immediately.
  • Provide training to customers on electronic control systems operations.
  • Deliver manuals and documentation to customers for training. Support the mechanical staff on non-complex, non-critical equipment.
  • Compile job documentation, such as certificates of completion, customer training forms, training certificates, and punch lists.
  • Able to accommodate in and out of state overnight travel typically within the Midwestern service area.Qualifications:
    • High school diploma or state-recognized GED; Associate degree preferred--
    • Experience installing and servicing electronic control or HVAC equipment; 5+ years preferred
    • Extensive knowledge of a variety of electronic or direct digital controls systems (DDC), and ability to test and write modifications to systems software in multiple languages
    • Skilled in programming, start-up, checkout, and troubleshooting complex projects
    • Demonstrated experience in the integration of low-voltage building sub-systems using various industry protocols, such as BACnet, N2, Modbus, etc.
    • Ability to work in a variety of circumstances, including climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditions
    • Must be able to use hand tools, laptop, email, smartphone, and tablet
    • Must be able to carry and move equipment and tools weighing up to 75 pounds unassisted
    • Ability to work in a team environment providing dedicated support to our customers
    • Knowledgeable in Microsoft Office (Word, Excel & Outlook)
    • Good verbal and written communication skills in English
    • Expected travel up to 75%
    • Qualified applicants must be legally authorized for employment in the United States
    • Mu st be 21 years of age and possess a valid driver's license with limited violations Benefits:
      • Competitive salary based on qualifications
      • Health, dental, and vision plans with options
      • Matching 401(k)
      • Competitive paid time off plan, holidays, and floating holidays
      • Paid parental leave
      • Company cell phone and laptop
      • Extensive product training and professional career development
      • Education and tuition reimbursement programs available
      • Overtime, on-call pay, and company uniform and vehicle for eligible positionsSiemensis an Equal Opportunity and Affirmative Action Employer encouraging diversityin the workplace. All qualified applicants will receive consideration foremployment without regard to their race, creed, religion, ancestry, nationalorigin, sex, sexual orientation, gender identity, age, marital status, familyresponsibilities, pregnancy, genetic information, domestic partner status,disability, weight, height or AIDS/HIV status, protected veteran or militarystatus, other categories protected by federal, state, or local law, andregardless of whether the qualified applicants are individuals with disabilities.#LI-TM1> View this video and CATCH our team's excitement aboutSiemens Smart Infrastructure... Experience Level: Experienced Professional Job Type: Full-time Equal Employment Opportunity Statement
        Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
        
        EEO is the Law
        Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .
        
        Pay Transparency Non-Discrimination Provision
        Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .
        
        California Privacy Notice
        California residents have the right to receive additional notices about their personal information. To learn more, click here . Important note: For all job applicants looking to join us, please note Siemens does not ask for fees prior/during/after the application process. We do not ask for banking details or personal financial information in return for the assurance of employment. Similarly, please do not open documents in e-mails that appear to be sent by a Siemens recruiter unless you are sure you are being contacted by one of our professionals for an active application process.

Keywords: Siemens Mobility Austria GmbH, Kansas City , Sr. Service Specialist - Smart Buildings/Automation - Midwes, Other , Kansas City, Kansas