Support Specialist
Company: Skilled KC Technical Institute
Location: Kansas City
Posted on: February 23, 2021
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Job Description:
The Student Support Specialist reports to the CSO of Skilled KC
while providing student and administrative support to the Student
Success team. Specific Responsibilities Include: * Counsels and
confers with students interpreting and providing program
procedures, policies, goals and objectives, technical guidance and
problem resolution; directs students to appropriate program advisor
for further program guidance. * Coordinates and administers program
activities and student support to enrolled and prospective
students, such as information sessions, graduation receptions, and
student orientation.* Assists in the identification of target
groups student recruitment on and off campus; makes visits to
appropriate groups implements internal systems and materials for
delivery of student support services.* Initiates, develops and
sustains strong positive relations with program coordinators and
department chairs to ensure achievement of the mission and goals of
the department and institute.* Assists with review of college
student support initiatives to ensure student, faculty and
administration needs are met.* Assists with development of goals
and objectives for the student support unit, in support of the
college strategic plan.* Maintains student records on database,
creates and provides reports; provides contact point for enrolled
and prospective student information. * Develops or assists in the
development and production of program advertising, promotional
flyers and related recruitment initiatives. * Implements student
recruitment initiatives and participates in the evaluation of such
initiatives.EDUCATION AND EXPERIENCEEducation:--Bachelor's degree
preferred but would consider an equivalent combination of education
and/or experience that demonstrates possession of core
competencies.Work Experience: Minimum two years' experience in
higher education or adult learner programming positions with
progressively increasing responsibility. Travel: This position
requires no business travel. QUALIFICATIONSQualified incumbents for
this position must be highly motivated, capable of self-direction,
and able to work collaboratively in a teamwork
capacity.--Incumbents must exhibit a keen sense of responsibility
and enjoy working with multiple demands, shifting priorities, and
constant change.* Anticipates and meets demands with flexibility
and good humor.* Acts with diplomacy and tact.* Builds rapport in
an open, friendly, and accepting way.* Builds constructive
relationships with people both similar and different to
themselves.* Knows strengths, weaknesses, opportunities, and
limits.* Excellent verbal and written communications skills. *
Strong organizational skills and ability to multi-task.* Strong
computer skills and the ability to learn new applications and
complex features as needed.* Well-developed judgment and critical
analysis skills as it relates to the job.* Strong team player.*
Highly ethical and committed to the values of the Foundation and
maintenance of confidentiality.* Working knowledge of social media:
Twitter, Facebook, LinkedIn, etc.
Keywords: Skilled KC Technical Institute, Kansas City , Support Specialist, Other , Kansas City, Kansas
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