IT Support Specialist with Security Clearance
Company: Marathon TS Inc
Location: Kansas City
Posted on: January 15, 2021
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Job Description:
Job Description Marathon TS is seeking qualified and skilled
individuals to join our NGEN team. NGEN is the Next Generation
Enterprise Network responsible for maintain and modernizing the
global network of the Navy and Marine Corps. Qualifications High
school Diploma or General Equivalency Diploma (GED) 3 Years of
Experience Must possess a certification in a process-based platform
including programs equal to ITIL, HDI, CoBIT, Lean Six, Six
Sigma,etc. Must possess MTA for Windows OS certification
Information Assurance Technician (IAT) Level II Job Description:
Conduct operations in support of the Enterprise Service Desk.
Execute scripts and answer calls. Troubleshoot, resolve, and/or
escalate technical issues. Open and close tickets. Correlate events
and incidents for management of Information Technology (IT)
Services. Experience in IT customer service including two (2) years
of IT ticketing system experience and one (1) year of experience in
remote desk takeover tools and usage. Experience meeting service
level goals and targets. Must possess a certification in a
process-based platform including programs equal to ITIL, HDI,
CoBIT, Lean Six, Six Sigma,etc. Must possess MTA for Windows OS
certification #CJJOBS Marathon TS is committed to the development
of a creative, diverse and inclusive work environment. In order to
provide equal employment and advancement opportunities to all
individuals, employment decisions at Marathon TS will be based on
merit, qualifications, and abilities. Marathon TS does not
discriminate against any person because of race, color, creed,
religion, sex, national origin, disability, age or any other
characteristic protected by law (referred to as "protected status
").
Keywords: Marathon TS Inc, Kansas City , IT Support Specialist with Security Clearance, Other , Kansas City, Kansas
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