Facilitator
Company: SPECTRUM
Location: Kansas City
Posted on: January 14, 2021
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Job Description:
Job Summary The main goal of this position is to facilitate
classroom learning, team meetings, and on-line sessions through a
variety of delivery methods. This is an entry level position that
requires 1 year of training experience and up to 3 years of
experience in the functional area or business unit. This position
will be working from the office. Candidates must confirm their
availability to work 100% onsite. Major Duties & Responsibilities
Facilitate learning to develop participants' skill sets. This
includes classroom instruction, team meetings, and on-line Learning
debriefs Manage the classroom and participants during training by
tracking attendance, addressing inappropriate behavior and
documenting performance, both strengths and development needs
Perform all administrative duties including class and lab
preparation, schedule administration, and participant record
maintenance (e.g., test scores, evaluations and attendance) Perform
all LMS prerequisite requirements and post-training duties
including evaluation Follow facilitator guide to lead learners
through appropriate activities, discussions and debriefs With
support of facilitator guide, provide feedback to learners to aid
with knowledge transfer and behavior change Pursue development
opportunities focused facilitation, learner engagement and
classroom management excellence Shadow training end-users to gain
deeper understanding of how training translates in the business
Coach learners on specific skills within a role, process or system
Perform other duties as requested Required Qualifications
Skills/Abilities and Knowledge Time management and effective
multi-tasking Ability to read, write, speak and understand English
Critical thinking and analytical skills Ability to prioritize and
organize effectively Ability to communicate orally and in writing
in a clear and straightforward manner Ability to communicate with
all levels of management and company personnel Ability to deal with
the public in a professional manner Ability to effectively utilize
Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Familiarity with different learning approaches Feels comfortable
presenting/training groups of individuals online and in person
Education Associate---s degree or equivalent combination of
training and/or work experience Related Work Experience 1 year
training delivery experience in a formal or informal setting
Minimum of 1 year of Mobile experience and/or CS experience
Preferred Experience Leadership experience Working Conditions
Schedule flexibility, including nights and weekends, is a must This
position will be working from the office. Candidates must confirm
their availability to work 100% onsite. EOE Charter Communications
is an Equal Opportunity Employer -
Minority/Female/Veteran/Disability For more information on
Spectrum---s benefits, please click here.
Keywords: SPECTRUM, Kansas City , Facilitator, Other , Kansas City, Kansas
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