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Enterprise Service Desk (ESD) MID - Kansas City, MO with Security Clearance

Company: KINGFISHER SYSTEMS, LLC
Location: Kansas City
Posted on: January 13, 2021

Job Description:

Kingfisher Systems, Inc. specializes in providing a full range of Information Technology, Cybersecurity, Intelligence, and support services to the U.S. Government. Kingfisher Systems' core competency is technology-enabled services, with a specific focus on national security. Since 2005, Kingfisher has established itself as a recognized and trusted mission partner whose mission is safeguarding sensitive information, operations, and programs for our Federal customers and warfighters. Job Description - Conduct operations in support of the Enterprise Service Desk. Execute scripts and answer calls. Troubleshoot, resolve, and/or escalate technical issues. Open and close tickets. Correlate events and incidents for management of Information Technology (IT) Services. Experience in IT required including at least one (1) year of customer service experience in IT. Certification - * Must possess MTA for Windows OS certification * IAT Level II Education ' * High school diploma or General Equivalency Diploma (GED) Clearance - * Active Secret Clearance required (interim acceptable) Kingfisher Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, protected veteran status, among other things, or status as a qualified individual with a disability.

Keywords: KINGFISHER SYSTEMS, LLC, Kansas City , Enterprise Service Desk (ESD) MID - Kansas City, MO with Security Clearance, Other , Kansas City, Kansas

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