Company: CSTK Inc- Velociti Inc
Location: Kansas City
Posted on: November 23, 2020
CSTK, a national provider of transportation services and an
authorized Thermo King dealer, is looking for an experienced
Service Writer/Advisor to join our growing team in Kansas City, KS.
This person will be responsible, among other things, to prepare a
service write up prior to repairs, be the key point of
communication throughout the service event, provide detailed repair
estimate, and invoice upon completion.
CSTK is a diversified company and provides a multitude of technical
occupations from, Transport Refrigeration Installation, Service and
Repair, Trailer Repair, Construction Equipment Service and Repair,
and Truck Equipment builds.
- M-F 11:00 AM to 7:30 PM
Assisting customers in selecting and purchasing the correct
Providing pricing and product information to customers.
Answering telephones promptly.
Maintaining customer satisfaction at or above company
Contributing to departmental production and profitability
Ability to apply common sense when needed, while staying within
Perform accurate and complete service write ups
Provide accurate documentation for all repair orders
Provide exceptional communication between company and customer
Provide accurate and detailed estimate of needed repairs
Utilize all technology available to keep our customers updated
Responsible to adhere to all warranty policies and procedures
Ability to navigate websites for technical information
Must maintain good attendance
Maintain a professional appearance and an effectively communicate
Additional duties and responsibilities as assigned
High School Diploma/GED required.
Prior work experience as a Service Writer or Advisor, or related
position, in a repair facility or parts facility with a good
understanding parts and service operation.
Must be able to satisfactorily perform the essential responsibility
of the position.
Knowledge, Abilities and Skills Requirements:
- Must be able to effectively self-manage, follow instructions,
maintain a positive, team oriented, and customer focused attitude
- Must be able to demonstrates positive resourcefulness &
versatility in a fast-paced, changing priority,
- Working knowledge of Microsoft office and strong aptitude to
learn dealership software.
- Good attendance and safety record.
- Ability to work overtime when required
- Applicants must be able to perform the essential functions of
this position satisfactorily with or without a reasonable
- Competitive pay
- Comprehensive benefits including medical, dental and vision
- Paid Holidays
- 401K Retirement Plan
- Company provided EAP, life insurance and short-term
- Annual Safety Allowance
- Bi-Annual Prescription Safety Glasses Allowance
- Company provided uniforms
- Continuing Safety Training
Please note this job posting is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities
that are required of the employee for this position. Duties,
responsibilities and activities may change at any time with or
CSTK has implemented an affirmative action plan to ensure equal
employment opportunities for females, minorities, individuals with
disabilities, and qualified targeted veterans. We make reasonable
accommodation for individuals with disabilities to apply for
employment. Contact email@example.com ONLY if you wish to request an
accommodation. Resumes sent to this address will not be accepted.
Applicants MUST apply online to be considered for posted positions.
Keywords: CSTK Inc- Velociti Inc, Kansas City , Service Advisor, Other , Kansas City, Kansas
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