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Bilingual Administrative Assistant

Company: Randstad
Location: Kansas City
Posted on: February 16, 2020

Job Description:

Bilingual Administrative Assistantjob details:

  • location:Kansas City, MO
  • salary:$18.72 - $23.20 per hour
  • date posted:Wednesday, January 15, 2020
  • experience:Experienced
  • job type:Temporary
  • industry:Government
  • reference:S_836205job descriptionBilingual Administrative AssistantWe are seeking several candidates for long term, temporary Customer Service Openings that will start on February 28th! The hourly pay rate is $18.72 and the client will pay an additional $4.48 an hour Fringe Benefit. The clients hours of operation are 6am-1am and they offer a wide variety of shifts. The position is scheduled to last until July. We have full time and part time openings working all shifts.*Excellent Compensation*Fringe Benefits Included*Reputable Employer*Part Time, Full Time, Weekend, and Night Shifts available*Training providedResponsibilities:The Customer Service position is an entry-level position that involves using scripted responses to answer questions from the public, entering information required to process fulfillment requests, and collecting and entering data into the system.JOB RESPONSIBILITIES-Follow defined program information, processes, and procedures.-Handle inbound and outbound contacts in a courteous, timely, and professional manner.-Adhere to approved scripts in conducting interviews and completing forms.-Use frequently asked questions (FAQs) and help text to look up and provide information toinquiries.-Enter data into desktop application to accurately capture all responses.-Follow defined guidelines as they apply to completing forms.-May be required to work some weekends. Overtime may be required.-Report problems that occur.-Adhere to designated work schedule.-Perform other related duties as assigned.Working hours: 6:00 AM - 1:00 AMSkills:
    • Excellent Customer Service skills
    • Friendly phone demeanor
    • Team PlayerEducation:High SchoolExperience:ExperiencedQualifications:EDUCATION-High school diploma or GED required.-Six months customer service or contact center experience preferred.-Must be authorized to work in the U.S. and provide documentation.-Position contingent on ability to obtain low risk suitability clearance.-Non-United States citizens must have resided in the U.S. for three (3) accumulative years of the past five (5) preceding the submittal of suitability forms.-Must be able to read and speak English clearly and professionally.-Fluency in one of the following languages required: Chinese (Mandarin), Chinese (Cantonese), Japanese, Korean, Polish, Portuguese, Tagalog, Vietnamese.-Agents will receive a pay differential and will be required to pass a language skills assessment test in both languages.-Ability to effectively work within established contractual service levels required.-Must have demonstrated excellent interpersonal skills.-Proven ability to work as a team member is required.Please attach a current copy of your resume for review.Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Keywords: Randstad, Kansas City , Bilingual Administrative Assistant, Other , Kansas City, Kansas

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