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Oracle Solutions Practice Communication Associate #techjobs #Kansas City, Kansas

Company: Cognizant US Corporation
Location: Kansas City
Posted on: August 17, 2019

Job Description:

Oracle Solutions Practice Communication Associate This position can be at alternate locations - Remote - USA Cognizant's Enterprise Application Transformation practice is seeking an experienced change communications associate to support mid to large-scale change initiatives by delivering impact driven performance support materials. This position is an execution role, taking direction from the OCM Change Architect or Lead. This position supports change management activities for active accounts according to a change plan as well as a communication strategy. Job Responsibilities Serve as an active project team member, responsible for successful development and delivery of communication and performance management deliverables to promote the adoption goals based on stakeholder change impact analysis. Follow Cognizant OCM methodology and corresponding communication and training work stream processes, procedures, and best practice. Design and develop communication and end user training deliverables based on client requirements to achieve target state objectives for internal organization end users. Track effectiveness of executed communications and performance support deliverables through analysis utilizing a variety of survey methods and contribute toward MBR (Measurement Benefits Realization) deliverable. Develop and support branding campaigns to enhance change strategies and communication goals for a variety of clients in commercial sector. Key Tasks for this Role Define the key messaging and content, channels according to communication matrix and develops output in various formats including blog, newsletter, video, playbook, and social media. Create layout using graphic design skills to promote and raise awareness of change initiatives impacting end users. Assist in the creation of end user training materials to meet performance objectives and adoption goals. Identify means to promote key messaging for internal and external OCM initiatives in the OSP OCM practice. Access a variety of communication channels including automated push notifications, email HTML-based, social media, town halls, virtual forums, focus groups, and other means to support key messaging for targeted audience Measure effectiveness of communication deliverables against established customer's organization adoption goals Manage distribution lists Utilize graphic design tools (Adobe InDesign) to create general graphics standard communication editing style guides such as Chicago Manual of Style, AP Style and other standards to review all content before posting or distribution Develop materials based on thorough stakeholder, change impact and training needs analysis Develop stakeholder and end user targeted communication material, including key messages, overview PPTs and other material Collaborate closely with the project subject matter experts, change architect, lead and OSP OCM team to ensure ongoing alignment with approach, timing, processes and project deliverables Integrate innovative approaches and continuous improvement ideas into all aspects of project deliverables.Minimum Qualifications Four-year degree in Business, Communication, English or other Communication-related field Proven ability to translate technical information into clear, concise communication and training materials Previous experience as primarily virtual team member on a large project Proven ability to manage multiple tasks simultaneously Previous organizational change management experience (at least 2 years) Ability to effectively engage stakeholders of all organizational levels Strong problem-solving and negotiation skills Fully proficient in Microsoft Office products including SharePoint, Excel, PowerPoint, Outlook and O365 Highly motivated individual who can follow through and work with minimal direction or supervision Proven experience applying innovative solutions toward communication and training work products Preferred Qualifications Working understanding of ADKAR or related change management methodologies; certification preferred Minimum Years of Experience 2 - 5 years of hands-on change/transition management, project management, and/or consulting experience. Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration. If you're comfortable with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you. 0 % Application Development / Application Maintenance United States-Kansas-Kansas City - KS USA, CLT Full Time Employee Full-time Standard Professional Day Job Jul 15, 2019, 2:10:29 PM IT Services - United States

Keywords: Cognizant US Corporation, Kansas City , Oracle Solutions Practice Communication Associate #techjobs #Kansas City, Kansas, IT / Software / Systems , Kansas City, Kansas

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