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Dir, Information Technology

Company: UMB Bank
Location: Kansas City
Posted on: March 18, 2019

Job Description:

**What You'll Do:** - Set input, understanding & can execute/manage a technology strategy; having the ability to set challenging yet attainable goals for associates and managers, and performance management; requesting, managing & monitoring work efforts - Present technology topics commensurate with the audience - Lead and drive complex solution recommendations using gap analyses, alternative analyses, and total cost of ownership analyses across multiple options - Maintain strong relationships with business partners; Serve as the technology expert, participate in business strategy for business to which you are aligned; Articulate business value of technology solutions to business partners - Focus on associate and manager management & development; experience with competency-based management program; coaching, listening & providing timely feedback to your associates; experience with interviewing candidates, making hiring decisions, performance management, and a working knowledge of complex OE/Employee Labor topics - Perform budgetary management - understands lights-on, non-discretionary & discretionary work - Lead the budget planning process for area of support, understand complex budgetary concepts including amortization, depreciation and SOP98 usage, responsible for setting, monitoring, and approval of related expenses - Understand risk & impact to the business, ability to recommend risk mitigation strategies and options for the business to consider - Understand current processes, promote adherence, and provide recommendations for process improvements and formalizes new process as required - Thrive with ambiguity, help to clarify and set direction - Ensure compliance to corporate policy, technology policy, regulatory guidance and regulations - Perform contractual vendor management including SLA management, tracking, and complex vendor negotiations including contract review - Actively manage load & resource planning - Oversee multiple concurrent work streams, manage projects & work efforts to a System Delivery Life-Cycle process (SDLC) and Project Management Life-Cycle - Other duties as assigned **In this Role, You will Need:** - Experience with and strong understanding of retail consumer channels including bank branches, Contact/Call Centers, ATM management, IVR, on-line banking, mobile banking, internet delivery and intranet delivery. - Experience with customer experience digital delivery including a `digital first? perspective. - Experience with agile development and delivery. - Experience with leveraging expertise of solution and/or enterprise architects to ensure integrated solutions that extend the corporate architect as well as deliver reusable solutions in the form of SOA services and APIs. - Experience with core banking processing including deposits, customer CIS, and items processing. - Demonstrated ability to build strong, highly functioning teams through talent management - Exceptional communication skills; able to communicate effectively with associates, peers, business partners, bank customers, senior bank leadership, executive bank leadership, regulators, and vendors - Demonstrated executive presence - Demonstrates strong skills in understanding SDLC, project management life-cycle and analytical/problem solving skills - Demonstrates high proficiency in managing multi-year, multi-phase programs - Demonstrates advanced ability on estimating total project time and cost, total cost of ownership, and resource allocation management - Understanding of various infrastructure technologies as well as packaged and custom built software project installations - Demonstrates advanced ability in delivering executive presentations, guiding management through a series of decision points ultimately arriving a concise set of recommendations - Demonstrate understanding of regulatory and compliance requirements - Strong vendor management skills **Culture of Diversity and Inclusion:** We are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas. Please visit us at careers.umb.com to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please. **At UMB:** We strive to deliver _the_ unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity! What you'll get: **Unique Benefit Programs :** We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!! **Who You Are:** - Bachelor's degree in Information Technology or Business related discipline - Ten (10) years management of technology teams - Banking or financial services organization experience **Community Involvement:** Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice. **Professional Development:** We provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance. **Preferred Requirements:** - MBA - Held similar position within a technology organization **Work Schedule:** Monday-Friday: 8:00am-5:00pm **Job Title:** Director, Information Technology **Division Name:** Enterprise Technology & Ops **Requisition Number:** 10462BR **Address:** 1008 Oak Street **City:** Kansas City **Shift:** Full Time **State:** MO **10462BR**

Keywords: UMB Bank, Kansas City , Dir, Information Technology, IT / Software / Systems , Kansas City, Kansas

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