Network Administrator/Analyst I
Company: Dairy Farmers of America
Location: Kansas City
Posted on: May 2, 2024
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Job Description:
Perform network administration support and analysis functions by
ensuring the uptime, performance, resource availability, and
security of the networks managed according to operational
guidelines. Monitor network devices, interfaces and applications
for connectivity and optimal performance. Provide network support
to users and identify and troubleshoot routine problems.
Communicate networking issues to internal or external customers and
to next level Administrator. Identify opportunities for how network
performance can be improved. Work independently and receive general
guidance on new work activity.--Job Duties and
Responsibilities:Monitor network devices, interfaces and
applications via LogicMonitorCorrelate multiple network and
customer issues identified with alarms / alerts receivedCreate and
track incident tickets and assignmentsCreate and assign incident
tickets based on priority, impact, and complexity to appropriate
fix agentsIssue outage notification event communicationsInitiate
major outage communication technical bridgesEscalate incidents
according to processComplete service level tasks, including IP
address requests, DNS requests, and account provisioning
requestsInstall and test network software including upgrades,
fixes, and patchesImplement and utilize network monitoring and
performance toolsPerform periodic cabling efforts (installs,
changes, removals)Interface with internal and external customers to
troubleshoot and resolve network issuesEducate end users on
technologyKeep up to date on industry trends and continuously
enhance professional expertise and knowledgeAdhere to established
policies, processes and proceduresThe requirements herein are
intended to describe the general nature and level of work performed
by employee, but is not a complete list of responsibilities,
duties, and skills required.--Other duties may be assigned as
required.
Keywords: Dairy Farmers of America, Kansas City , Network Administrator/Analyst I, IT / Software / Systems , Kansas City, Kansas
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