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Senior Systems Administrator

Company: Shook, Hardy and Bacon
Location: Kansas City
Posted on: May 15, 2022

Job Description:

  • Maintains desktop productivity software and legal specific applications; which include the document management, billable time entry, help desk management systems, their associated interfaces and legal research applications.
  • Performs application upgrades and assures that the applicable applications and/or software are tuned to vendor specifications.
  • With the use of software development tools, assists in programming and/or developing new features and modules for existing software applications.
  • Installs operating systems on physical and virtual servers and updates them as needed to keep systems functioning efficiently.
  • Responsible for the stability, availability and reliability of servers under their control. Installs patches or upgrades to the server's hardware, firmware or software.
  • Maintains applicable written procedures and may make recommendations for changes/revisions.
  • Daily performance monitoring and proactive correction of problems before they occur.
  • Keeps supervisor abreast of current issues and potential problems as they develop; seeks advice as needed. Recommends any improvements to software applications, desktop or server operating systems, or hardware to supervisor.
  • Assists clients with questions and problems on assigned systems, and prioritizes and schedules client requests to ensure timely completion of the most critical needs for assigned systems.
  • Participates in the firm's data disaster recovery program, which may require travel with minimal notice and occasional work shifts outside of stated regular office hours.
  • Periodically provides after hours support to computer users throughout the firm when schedule on call (24 hours/day). While on call, remains in a position to receive help calls and answer them quickly and thoroughly in a professional manner.
  • Assists junior level administrators with problem identification and resolution. May need to help coordinate projects and schedule workloads for junior level administrators and assignments.
  • Attends training sessions concerning skill development; travels to these sessions, if required.Requirements:Associate's degree (A. A.) or equivalent from two-year college or technical school in computer science or a related discipline; or two years related experience and/or training; or equivalent combination of education and experience.Two years technical expertise in the areas of enterprise server management, database maintenance and administration, applications administration and operating system functionality. Knowledge of network operations, document management systems administration/management, PC hardware, software and SQL database administration.Understanding of end-user needs to increase user efficiency and a thorough understanding of word processing and database software.Has demonstrated the ability to begin coordinating projects and scheduling workload of system administrators.Additionally, has demonstrated the ability to work without supervision and solve complex computer application-specific problems.

Keywords: Shook, Hardy and Bacon, Kansas City , Senior Systems Administrator, IT / Software / Systems , Kansas City, Kansas

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