Company: H&R Block
Location: Kansas City
Posted on: January 16, 2022
What you'll do...
Responsible for developing, planning, and managing implementation
of activities for extremely complex programs with broad scope, high
impact and long implementation time frames. Lead both the
conversion as well as the business change required, while ensuring
that day-to-day operations keep functioning flawlessly during the
transition. Consult with program sponsors, participants,
stakeholders and customers to review program proposals including
goals, time frames, and funding limitations. Ensure that program
goals are accomplished and in line with business objectives.
Develop and manage multiple program budgets. Responsible for
managing the program teams and ensuring corporate sponsorship from
cross-business unit leadership.
Essential Duties And Responsibilities
Define the strategy and desired outcomes of assigned program(s)
that are aligned to the strategic objectives of the business.
Work in partnership with business leaders to obtain and commit
necessary associate resources at the appropriate time, level, and
expertise to support the programs.
Deliver programs on time and on budget with superior quality.
Coordinate all activities with, and report regularly to senior
Monitor and mitigate project, program, and operational execution
Provide oversight to ensure completion of program deliverables.
Ensure entire programs are delivered on time and on budget with
Provide oversight to teams of individuals from cross functional
teams, as well as vendors to accomplish program outcomes.
Establish appropriate project management tools, processes and
procedures for the corporate project management office as well as
ensuring compliance with such tools.
Manage the program budget, putting in place financial disciplines
and ensuring their execution to meet or beat budget.
Develop contract and manage vendor relationships and ensure their
delivery, on time and on budget.
Responsible for the delivery of project components.
What You'll Bring To The Team...
Bachelor's degree in a related field or the equivalent through a
combination of education and related work experience.
8 years Minimum related work experience
8 years of business and/or consulting experience.
6 years of project management experience.
Program management experience leading very large, mission-critical
programs that involve significant business change.
Experience leading large teams in a matrix management
Demonstrated track record of establishing priorities and meeting
Experience developing and managing program budgets.
Strong knowledge of business case development including
cost/benefit analysis, NPV, current and future state
Experience developing and negotiating partnerships with external
Experience managing vendor agreements and tracking service
Superior oral, written, and interpersonal communication skills.
Strong presentation and facilitation skills to communicate with and
persuade a wide range of audiences.
Superior supervisory and matrix management skills and ability to
oversee tasks delegated to others.
About H&R Block...
We're here to live our purpose-to provide help and inspire
confidence in our clients and communities everywhere. We take our
work personally, because we know what it represents: Families and
homes. Livelihoods and lives.
We've been true to that purpose since brothers Henry and Richard
Bloch founded our company in 1955. Since then, we've grown to
approximately 12,000 tax offices throughout the United States and
around the world. When you join our team, you'll add to the
momentum of a forward-thinking company-one that defined an industry
and is now leading its transformation.
Keywords: H&R Block, Kansas City , Technology Manager, IT / Software / Systems , Kansas City, Kansas
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