TECHNICAL ASSOCIATE IV

Company: KGPCo
Location: Kansas City
Posted on: September 15, 2020

Job Description:

SUMMARY

The Technical Associateis responsible for providing high-quality service inallcustomer technical spaces, including, but not limited to data centers, mobile telephone switch centers, central office wire centers, and designated enterprise spaces. The Technical Associate is required to take excellent care of our customers, build relationships, question things and take action, work hard, work smart, and enjoy the experience.

SAFETY DUTIES & RESPONSIBILITIES

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• Adhere to, promote, and accept personal responsibility for compliance to:
  
  
  
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  • Federal and Local Occupational Safety and Health Regulations
    
    
  • Industry Consensus Standards
    
    
  • KGP Injury and Illness Prevention Program Manual
    
    
    
  • Participate in job site safety/hazard analysis
    
    ESSENTIAL DUTIES & RESPONSIBILITIES
    
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    
    
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    • Physically placing, removing, or modifying working and non-working equipment
      
      
      
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      • Cable trays and/or racking
        
        
      • Data Equipment cabinets and frames
        
        
      • Data Servers, Switches, Routers, Repeaters, Bridges, Gateways, Multiplexers, Transceivers, Firewalls
        
        
      • BDFBs and fuse panels
        
        
        
      • Manage multiple team members
        
        
      • Physically routing the cables that supply AC and/or DC power or transmit data in various technical spaces
        
        
      • Identify, label, measure and terminate cables that supply AC and/or DC power or transmit data
        
        
      • Conduct test and document performance characteristics of hardware and software
        
        
      • Perform integration activities (Test & Turn-up)
        
        
      • Resolve equipment / technical issues
        
        
      • Review, analyze, and interpret work orders, drawings, records, and manuals
        
        
      • Perform quality validation on in-process and completed work
        
        
      • Interact with all members of the organization; Installation, Engineering, Project Management
        
        
      • Performs other duties as requested by Manager
        
        
      • Driving is an essential function of this position.
        
        QUALIFICATION REQUIREMENTS
        
        
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        • Exhibit personal power and leadership
          
          
        • Exhibit self-awareness
          
          
        • Exhibit a tendency for continuing education and self-improvement
          
          
        • Exhibit enthusiasm and determination
          
          
        • Exhibit industry awareness
          
          
        • Exhibit intellectual curiosity
          
          
        • Exhibit exceptional organizational skills
          
          
        • Exhibit a strong problem-solving approach
          
          
        • Exhibit strong verbal and written communication skills
          
          
        • Exhibit the ability to define problems, collect data, establish facts, and draw valid conclusions
          
          
        • Must be able to demonstrate valid driver's license with acceptable driving record. Must be able to provide proof of insurance.
          
          EDUCATION and/or EXPERIENCE
          
          
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          • High school diploma or equivalent, technical or college degree preferred
            
            
          • Possess six years of experience
            
            
          • Demonstrate proficient use of Microsoft programs and applications
            
            
          • Demonstrate proficient use of IOS and/or Android applications
            
            KGPCo is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity"

Keywords: KGPCo, Kansas City , TECHNICAL ASSOCIATE IV, IT / Software / Systems , Kansas City, Kansas