KansasCityRecruiter Since 2001
the smart solution for Kansas City jobs

Field Service Tech I

Company: IGT
Location: Kansas City
Posted on: January 17, 2020

Job Description:

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.
Responsibilities

The Field Service Technician is responsible for maintaining and servicing IGT equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices.

Responsibilities:



  • Responsible for transporting, installing (if applicable), and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner.
  • Attend driver training and follow IGT vehicle policy regarding the use and maintenance of the company vehicle.
  • Maintain equipment to promote continuous operation of IGT equipment.
  • Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component.
  • Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times and problems, details, and resolutions of failures to Dispatch.
  • Deliver marketing supplies and consumable parts such as paper, ribbons, betslips, etc. and track inventory of these items.
  • Deliver basic training to new Retailers or refresher/remedial training to Retailers who may be performing procedures incorrectly, such as changing paper and ribbon.
  • Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc.

    Qualifications


    • High school degree or GED equivalent required.
    • 1 or more years of experience in a customer service related position
    • 1 or more years of experience in technical repairs
    • Must possess a valid driver's license, have a good driving record and demonstrate the ability to correctly perceive colors.

    • Physical Requirements: Must be able to climb a ladder, lift and carry equipment weighing up to fifty (50) pounds for a significant distance (e.g., from a parked vehicle to a point within the Retailer's location or to the rooftop of the retailer's location). Must be able to sit and drive for prolonged periods of time, demonstrate dexterity when working with tools and work with moving parts and electrical current. May work at heights (rooftop) for installation of equipment, work in close quarters and/or; be exposed to inclement weather during some installations.
    • An offer of employment, and continuation of employment with IGT, is subject to and contingent upon IGT's obtainment of security clearance and meeting pre-employment reference, background check requirements and pre-placement physical and drug testing requirements as applicable to IGT's satisfaction and approval based upon the requirements of the Company's customers and/or regulators. Certain jurisdictions may require additional personal disclosures which may include, but not be limited to, personal financial records, character references, etc.

      Keys to Success

      --- Building collaborative relationships

      --- Decision making

      --- Drive results

      --- Foster innovation

      --- Personal energy

      --- Self-leadership
      IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

      In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.

Keywords: IGT, Kansas City , Field Service Tech I, IT / Software / Systems , Kansas City, Kansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


In-Home Usage Tester (Product Tester from home) Part-time
Description: American Consumer Panels reg , located at One World Trade Center, 285 Fulton St., Suite 8500 New York, NY, 10007, is looking to fill the position listed below nationwide : br br In-Home Usage Tester (more...)
Company: American Consumer Panels
Location: Kansas City
Posted on: 01/22/2020

Junior/Mid Level Java/React Software Developer-Engineer
Description: Java-React / or Java-Ruby on Rails Developer 9 month Contract US Citizenship ONLY - This position will need to obtain a security clearance to work on government
Company: MedSys Group
Location: Kansas City
Posted on: 01/22/2020

12T Technical Engineer
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br Technical Engineers pen the plans that lead construction crews to success. As a Technical Engineer in the Army National Guard, you will (more...)
Company: Army National Guard
Location: Lawrence
Posted on: 01/22/2020


Mainframe IT Support, Network Operation Technician
Description: Job Title: Mainframe IT Support, Network Operation Technician Location: Kansas City, MO Duration:24 Months Execute Incident, Change, and Problem Management processes.
Company: US Tech Solutions
Location: Kansas City
Posted on: 01/22/2020

In-Home Usage Tester (Product Tester from home) Part-time
Description: American Consumer Panels reg , located at One World Trade Center, 285 Fulton St., Suite 8500 New York, NY, 10007, is looking to fill the position listed below nationwide : br br In-Home Usage Tester (more...)
Company: American Consumer Panels
Location: Kansas City
Posted on: 01/22/2020

In-Home Usage Tester (Product Tester from home) Part-time
Description: American Consumer Panels reg , located at One World Trade Center, 285 Fulton St., Suite 8500 New York, NY, 10007, is looking to fill the position listed below nationwide : br br In-Home Usage Tester (more...)
Company: American Consumer Panels
Location: Olathe
Posted on: 01/22/2020

Asset Management Coordinator
Description: Job Description Job : 1028308Apex Systems is seeking qualified IT Asset Managers to join one of our largest clients in the Kansas City area. The selected candidate will join the team responsible for (more...)
Company: Apex Systems, Inc
Location: Kansas City
Posted on: 01/22/2020

Pest Control Tech - Field Service Rep (Entry Level)
Description: Employer Name: SpiderID: Location: Topeka, Kansas Date Posted: 1/17/2020 Wage: Negotiable Category: Building Trades/Construction Job Code: ER-1208 Job Description: For more than 85 years, Terminix has (more...)
Company: TMX The Terminix Intl Co LP
Location: Topeka
Posted on: 01/22/2020

INFORMATION SYSTEMS AUDITOR
Description: Business Group HighlightsNavy Marine CorpsThe Navy Marine Corps business group provides end-to-end IT solutions to the Department of the Navy including transport, networking, end user hardware and services, (more...)
Company: Perspecta
Location: Kansas City
Posted on: 01/22/2020

Lead BackEnd Developer
Description: Requirement Title: Lead Backend DeveloperDuration: Full timeLocation: Kansas City MOTHE POSITIONThe client content data technology team is looking for a Lead Backend Developer who will focus on enhancing (more...)
Company: MatchPoint Solutions
Location: Kansas City
Posted on: 01/22/2020

Log In or Create An Account

Get the latest Kansas jobs by following @recnetKS on Twitter!

Kansas City RSS job feeds