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Payroll Customer Advocate

Company: VirtualVocations
Location: Kansas City
Posted on: September 14, 2023

Job Description:

A company is looking for a Customer Advocate - Payroll to join their team.
Key Responsibilities:

Support customer interactions and troubleshoot time-sensitive issues
Act as an advocate for customers, educating and counseling them on system usage
Monitor system, identify and correct issues, and escalate as needed

Required Qualifications:

Bachelor's degree preferred or 4 years of business experience
1-2 years of customer service experience
Familiarity with HCM software and troubleshooting software configurations
Ability to multitask, work independently, and solve problems
Prior experience transferring knowledge in a training environment preferred

Keywords: VirtualVocations, Kansas City , Payroll Customer Advocate, Human Resources , Kansas City, Kansas

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