Company: Hilton Kansas City Airport
Location: Kansas City
Posted on: October 13, 2019
Location: US-MO-Kansas City# of Openings: 1Category: Food and
BeveragePosition Type: Regular Full-TimeFLSA Status:
The Hilton Kansas City Airport is an upscale hotel seeking
enthusiastic, professional and team-oriented individuals who
possess the ability and passion for delivering exceptional customer
service in a friendly and welcoming environment. We offer a
complete benefits program and opportunity for rapid growth and
development. We are located three miles south of the KCI Airport.
Our full service property offers 347 guest rooms, an extensive
25,000 square feet of meeting space and superior food and beverage
options, including Starbucks. Our health club offers an exercise
room and indoor/outdoor swimming pool as well as other great
Associates can take an active part in their wellness with free
usage of the hotel health club and expand their life experiences
through travel with our discounted travel rewards programs. Help
secure a better future with our employer matched 401(k)
Our goal is to be the best and for our associates and guests to be
The host or hostess is the critical first impression of the
restaurant, and therefore is empowered to create memorable guest
- Meet and greet guests as they arrive, offer choice of seating,
then escort them to their table and present menu.
- Read, maintain and make daily entries in the log book to
coordinate communication between shifts and management.
- Maintain proper set-up of dining room.
- Receive records and make any necessary arrangements for
reservations and special functions in the restaurant.
- Comply with attendance rules and be available to work on a
- Perform any other job related duties as assigned.
- Ability to comprehend guest requests, memos, reservations,
promotional materials, event orders and similar written
- Ability to remember, recite and promote the variety of menu
- Ability to move throughout a crowded room to seat guests with
or without reasonable accommodation.
- Ability to effectively deal with customer complaints and
concerns in a friendly and positive manner. This involves listening
to the nature of the concern, demonstrating empathy with the
customer and providing positive and proactive solutions.
- Ability to establish and maintain effective working
relationships with associates, customers and patrons.
- Effective verbal and written communication skills. Ability to
adapt communication style to suit different audiences, such as
effectively communicating with supervisors, coworkers, public
HEI Hotels and Resorts is committed to providing a comprehensive
benefit program that offers you choices for your physical, mental
and financial wellness, creating value in your most important
investment - you!
For your physical and mental wellness we offer competitive Medical,
Dental and Vision insurance programs geared to you and your
family's needs as well as Vacation/Sick/Holiday benefits. For your
financial wellness, HEI provides a wide array of coverage,
including Supplemental, Spousal and Child Life insurance as well as
Short and Long-Term Disability plans. Our 401(k) Savings Plan with
matching funds, and discounts through our 'YouDecide' and Hotel
Room Discount programs provide additional incentives for choosing
HEI as the employer of your future.
HEI Hotels and Resorts is an equal opportunity employer. We
evaluate qualified applicants without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status, and other legally protected
Keywords: Hilton Kansas City Airport, Kansas City , Restaurant Host/Greeter, Hospitality & Tourism , Kansas City, Kansas
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