Guest Services Associate

Company: Worlds of Fun
Location: Kansas City
Posted on: March 12, 2025

Job Description:

Guest Services Associate at Worlds of Fun summary:
The Guest Services Associate at Worlds of Fun is responsible for delivering exceptional customer service to park guests, assisting with inquiries, and resolving complaints. This role requires excellent communication skills and the ability to work in a dynamic environment while providing support to guests with special needs. Associates will engage with a diverse range of visitors, ensuring a memorable experience in a fun and friendly atmosphere.
Overview:$15/hour -A guest service associate at Worlds of Fun is responsible for providing excellent customer service to guests visiting the amusement park. Great communication skills and a friendly, outgoing personality are essential for this role. Specific job duties may include: -Greet and assist guests in a friendly and professional manner -Assisting guests with disabilities or special needs -Respond to guest inquiries and concerns, providing accurate and timely information -Handle guest complaints and resolve issues in a timely and satisfactory manner -Provide information about park attractions, events, and other guest services -Ensure guests are aware of park policies and procedures -Assisting with lost and found items -Ensure guest satisfaction through proactive guest interaction and engagement Be able to work outdoors in various weather conditions -Some of our amazing perks and benefits:

Keywords: Worlds of Fun, Kansas City , Guest Services Associate, Hospitality & Tourism , Kansas City, Kansas