Guest Service Expert
Company: Marriott International, Inc
Location: Kansas City
Posted on: September 26, 2024
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Job Description:
Additional Information Restaurant Server, Evening Shift
Job Number 24166641
Job Category Food and Beverage & Culinary
Location Sheraton Kansas City Hotel at Crown Center, 2345 McGee
Street, Kansas City, Missouri, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY - Our jobs aren't just about putting food on the
table that our guests will enjoy until they ask for their bill.
Instead, we want to build an experience that is memorable and
unique - with food and drinks on the side. Our Guest Service
Experts take the initiative and deliver a wide range of services to
make sure that guests enjoy their meal. Whether setting tables,
communicating with the kitchen, interacting and serving guests, or
cleaning work areas and supplies, the Guest Service Expert makes
transactions feel like part of the experience. - No matter what
position you are in, there are a few things that are critical to
success - creating a safe workplace, following company policies and
procedures, upholding quality standards, and ensuring your uniform,
personal appearance, and communications are professional. Guest
Service Experts will be on their feet and moving around (stand,
sit, or walk for an extended time; moving over sloping, uneven, or
slippery surfaces), managing the menu (read and visually verify
information), and taking a hands-on approach to work (move, lift,
carry, push, pull, and place objects weighing less than or equal to
25 pounds without assistance and 50 pounds with assistance; reach
overhead and below the knees, including bending, twisting, pulling,
and stooping). Doing all these things well (and other reasonable
job duties as requested) is critical for Guest Service Experts - to
get it right for our guests and our business each and every time. -
PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D.
equivalent. Related Work Experience: Less than 1 year related work
experience. Supervisory Experience: No supervisory experience.
License or Certification: None - - -Marriott International is an
equal opportunity employer. -We believe in hiring a diverse
workforce and sustaining an inclusive, people-first culture. -We
are committed to non-discrimination on -any -protected -basis, such
as disability and veteran status, or any other basis covered under
applicable law.
When you join the Sheraton family, you become a member of its
global community. We've been a place to gather -and connect since
1937. At Sheraton, associates create a sense of belonging in more
than 400 communities around the world. We invite, we welcome, and
we connect guests through engaging experiences and thoughtful
service. If you're a team player who is excited to deliver -a
-meaningful guest experience, we encourage you to explore -your
next career opportunity -with Sheraton. Join us on our mission to
be 'The World's Gathering Place'. In joining Sheraton Hotels &
Resorts, you join a portfolio of brands with Marriott
International. Be where you can do your best work,--- -begin -your
purpose, -belong -to an amazing global--- -team, and -become -the
best version of you.
Keywords: Marriott International, Inc, Kansas City , Guest Service Expert, Hospitality & Tourism , Kansas City, Kansas
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