Remittance Processing Supervisor- 3rd Shift

Company: Commerce Bank
Location: Kansas City
Posted on: August 7, 2022

Job Description:

About Working at CommerceWouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.No wonder we've been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.About This JobAs a 3rd shift Remittance Processing Supervisor, you will oversee a high-performing team and ensure timely and accurate processing of Wholesale Lockbox accounts within established deadlines. You will take a hands-on approach to employee training, performance coaching, and coordinating the workflow.Essential FunctionsOversee department workflow and effectively communicate decisions, priorities, and relevant information to team membersProvide guidance to employees on departmental projects/issues, coach and develop training plans, lead development conversations, and answer day-to-day questions for team membersProvide operational direction to employees in accordance with established systems and proceduresMotivate team members to meet production and quality goals and interact with customers business partners regularlyWork with project management team regarding vendor software upgrades and complete testing of software as requiredPerform other duties as assignedWork HoursSunday - Thursday, 9:30 pm - 7:00 amKnowledge Skills & Abilities RequiredProactive, detail oriented with strong organizational skillsA quick study with excellent problem solving, process improvement and analytical abilitiesExcellent time management skillsExcels in team leadership and possesses strong coaching and mentoring skillsStrong knowledge of the accounts receivable / remittance processing fieldAbility to develop and coach team members with proven ability to achieve results through collaboration and teamworkSelf-starter with strong decision-making skills and the ability to effectively communicate and interact with all levels of the company, clearly expressing ideas and concepts, both verbally and in writingAbility to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core ValuesEffectively manage diverse personalities and traitsIntermediate level proficiency with Microsoft Word, Excel, and OutlookEducation & ExperienceAssociates degree or equivalent combination of education and experience required3+ years remittance experience required1+ years leadership experience required Remittance processing experience preferredLocation: 811 Main St, Kansas City, Missouri 64105Time Type:Full time

Keywords: Commerce Bank, Kansas City , Remittance Processing Supervisor- 3rd Shift, Hospitality & Tourism , Kansas City, Kansas