Product Manager - Hospitality Domain - Hotel, PMS, CRS experience - Remote

Company: Cognizant
Location: Kansas City
Posted on: June 25, 2022

Job Description:

Job Details Experience
--- 15+ plus years progressive work experience
--- At least 5 years' experience in product management, product development, product marketing, or operations
--- Must have direct hands-on hotel experience
--- Preferred: Hospitality Industry experience, covering the entire guest journey (reservation/booking, stay)
--- Preferred: Experience leading a team of product managers, Roles & Responsibilities
--- Identify and analyze gaps between current processes and desired state and document process requirements on cross functional and complex projects.
--- Analysis of processes and softwarecapabilities including system process analysis, design, and prototyping, aswell as develop alternative design solutions, advise on options, risks, costs,and impact on other business processes and/or systems.
--- Responsible for collaborating with businesspartners to assist a delivery team to produce technical solutions to addresscomplex business needs.
--- Create and validate recommended test scriptsand scenarios working with testing team for large cross functional complexprojects.
--- Create user stories and support featuresdevelopment in an Agile software engineering environment
--- Co-create the product strategy and makedata-driven decisions with the product team
--- Guide the product team on product road mapdecisions
--- Guide the product team on developinghypotheses and performing experiments
--- Guide the product team on creating userstories and ensuring data instrumentation of new features
--- Partner with research, analytics, data science& operations teams to deeply understand, analyze, and synthesize customerand company needs into product priorities, roadmaps, and detailedspecifications.
--- Partner with development team leadership andmaximize development team efforts
--- Take responsibility for and proactively managethe profit and loss associated with the product portfolio
--- Provide guidance on the technical stack usedfor the product portfolio and integration points with other products
--- Develop a deep understanding of the market aswell as our customers, their pains and jobs-to-be-done. Systematically analyzeuser feedback
--- Know the competitive landscape anddifferentiate a product portfolio through innovation and positioning
--- Lead engagement with cross-functional teams (Sales,Legal, Marketing, Security, and more) and drive outcomes
--- Perform team reviews and regularly engage withteam members to drive individual success
--- Manage development and services purchasedbudget, tracking, invoicing, and reporting Job Requirements
--- Work is remote with limited travel: 5-10% of time. On-site can be an option
--- BS in business, engineering, or a relatedfield; MBA would be a significant plus
--- Preferred: degree in the hotel or tourismindustry
--- Excellent soft skills like communication(written and verbal fluency in English), collaboration, facilitation, andadaptability, to compliment your hard skills.
--- Passion for delivering a remarkable customerexperience and can develop a deep understanding of our products and their usecases.
--- Able to build empathy for our customers andtheir problems.
--- Track record of leading and proactivelymanaging end-to-end execution of projects and processes.
--- Experience with a variety of product tools
--- Data-driven mindset and experience with SQL ora willingness to learn.
--- Great at explaining highly technicalinitiatives to technical and non-technical stakeholders.
--- Comfortable and able to execute in a highlyambiguous, fluid environment
--- Highly collaborative and constantly learning
--- Excellent problem-solving ability
--- Strong ownership and accountability; strongwork ethic
--- Non-territorial and non-political; morefocused on the good of the company than his or her own personal agenda. Sharesinformation freely with leaders, peers, and team
--- Strong bias for action and a results-orientedsense of urgency Fearless attitude and sense of humor

Keywords: Cognizant, Kansas City , Product Manager - Hospitality Domain - Hotel, PMS, CRS experience - Remote, Hospitality & Tourism , Kansas City, Kansas